Learn how an academic medical center is making the shift to a culture of continuous improvement. Cleveland Clinic is making the shift to engage 52,000 caregivers in a culture of continuous improvement on their journey to deliver safer, more efficient, and more compassionate care. Their goal is to achieve a culture in which every caregiver […]
NEWS RELEASE For More Information: Catalysis Sara Thompson 920-659-7461 sthompson@createvalue.org SME Public Relations Rick Crooks (313) 425 3186 rcrooks@sme.org FOR IMMEDIATE RELEASE Healthcare Education and Resource Provider Catalysis Joins Lean Certification Alliance (DEARBORN, Mich., April 11, 2018) ― The Lean Certification Alliance, a partnership of three leading nonprofit organizations (Association for Manufacturing Excellence (AME), the […]
NEWS RELEASE For More Information: Catalysis Sara Thompson 920-659-7461 sthompson@createvalue.org FOR IMMEDIATE RELEASE CATALYSIS LAUNCHES NEW EUROPEAN CEO FORUM TO ENHANCE FOCUS ON LEAN HEALTHCARE TRANSFORMATION Healthcare Executives Throughout Europe Join CEO Forum to Learn, Share and Connect Around Lean Transformation APPLETON, WISC. – April 05, 2018 – Catalysis today announced the creation of a new […]
What happens when the President & CEO visits the gemba? EDUCATION EVENTS STORE NETWORKS RESOURCES A lot of money has been spent on information technology in health care with little to show for it. When it comes to change, the technology is the easiest part. Most health systems in America have or are implementing the […]
What does good look like when it comes to patient care? EDUCATION EVENTS STORE NETWORKS RESOURCES In order to transform the healthcare industry, it is imperative that we focus on three interdependent components: care delivery, payment models, and transparency. Payment transformation is a key element of healthcare improvement. The present payment system, which rewards […]
Is your organization prepared to thrive in a risk-based environment? EDUCATION EVENTS STORE NETWORKS RESOURCES The process used to build high-quality vehicles and the banking industry’s focus on customer service can, indeed, be adapted to healthcare in a way that improves operations, bolsters workplace culture, improves patient satisfaction, and lowers the cost of providing care. […]
by John S. Toussaint & Kathryn Correia MARCH 19, 2018 Executive Summary A lot of money has been spent on information technology in health care with little to show for it. When it comes to change, the technology is the easiest part. Most health systems in America have or are implementing the EHR. And the vendor processes for […]
Opportunities for lean leaders to reflect and improve their skills. EDUCATION EVENTS STORE NETWORKS RESOURCES According to Lencioni’s “Five Dysfunctions of a Team,” trust is at the foundation of team building. Without trust, it is impossible to build a team. More importantly, the onus of building trust lies with the person doing the helping, […]
I have been reflecting recently on a seemingly simple concept that Edgar Schein espouses in his book, “Helping: How to Offer, Give, and Receive Help.” According to him, the first step in helping someone is to build trust. And the best way to do this is to use humble inquiry to ask questions. Trust is […]
In recent days and weeks, it has come to our attention that some hospital systems have elected to no longer pursue their lean management initiatives. Decisions like this are difficult to make, and most often occur when a new CEO is hired and chooses to implement a management system with which he or she has […]
