Aug 28 – Pilot: Coaching Up
Aug 29 – Principles & Behaviors of Operational Excellence
Sept 19 – Thriving in a Risk-Based Environment
Sept 19 – Pilot: Making Data Flow
Do you struggle with how to empower and engage staff to make improvements? Well, you’re not alone! Learn how Elaine Mead led NHS Highland to enable front-line staff to improve the patient experience.
This semi-annually published document provides public access to a comprehensive overview of the application of lean in healthcare. .