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Are You Measuring the Right Things? 


In the world of overwhelming data, how do you know if you are measuring the right things? The focus is often on outcome measures. The struggle is that the outcome measures are often not real-time. It is hard to know whether the improvements you are making have any impact until the end of the month, quarter or year.

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How to Create Strategic Agility with Senior Leaders

I’m often asked, “This makes so much sense to me, but how do I get the senior leadership team to do this?” 

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Stop Breaking New Processes

Leader standard work is an essential component in a lean environment. The fact is that using lean with processes without changing leadership principles and practices never goes well. Consequently, when leaders stick to their old ways the new lean processes will eventually break.

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