Going to Gemba at Lee Memorial Health System 

The leadership at Lee Memorial has taken action to start the process of transformation of their health system.  One of the first steps for the leadership team was… (watch video here).

How Real-time Data Can Help Stop Hospital Acquired Infections

In his book “Management on the Mend”, John Toussaint, MD., shares how real-time data can be used to identify problems quickly and help guide the solution.  View video.

Healthcare Improvement Can’t Happen Without Better Management – Editorial from John Toussaint, MD. in Healthcare Journal from Elsevier

Very little evidence exists for the best management practices in healthcare. This has left a void which has been filled with a soup de jour of management practices most of which are ineffective. Read the study of how 167 organizations around the world have identified a universal flaw.

Click here to download paper.