Hospitals and health systems are most in need of disruptive innovation. Consumers are taking charge of their own health and seeking providers that deliver high-quality, affordable and accessible care in ways they have come to expect from their favorite retailers.
Many organizations we work with have management systems and problem-solving processes and tools already in place. They often wonder how and where kata fits into what they are already doing. Kata does not replace these tools; instead kata can be used as an opportunity to enhance the processes and methods that you are currently using.
Often improvement team members are in the position of coaching someone who is a senior leader in the organization and who may even have positional authority over them. This can often be nerve-racking and make these coaches feel like they are not equipped to succeed.