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Why Best Practices Fail to Spread

Read this new article written by John S. Toussaint, MD, and Montgomery “Monk” Elmer, MD, as posted at Family Practice Management, www.aafp.org/fpm.

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How Stanford Healthcare Improves Patient Flow

Discharging patients in a timely fashion was difficult for Stanford Healthcare.  But after they mapped their processes and discovered ways to provide better service to their patients, flow became an important principle for them to follow.

Andy & Me and the Hospital

This new book by Pascal Dennis describes what a Lean transformation looks like, the approach and behavioral changes required.

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