It’s not exactly uncommon for lean newcomers to view it as an additional burden on already-crammed schedules. And that’s certainly not uncommon for healthcare executives whose days are consistently packed with meetings, email correspondence, paperwork, compliance assurance and more. Chris Weisbrod has seen many healthcare leaders even refuse to go on simple gemba walks, claiming they’re “too busy.” The Lean Post sat down with Weisbrod recently to hear his experience with this problem – plus his strategies for resolving it.
Dr. John Toussaint and Dr. Susan Ehrlich, CEO at San Francisco General Hospital and Trauma Center, collaborate in this article published in NEJM Catalyst. They discuss five key behavioral dimensions that, together, are essential for fostering a culture of continuous improvement.
As a follow up, Dr. Toussaint will be offering a free webinar on this topic, June 22 at 12:00 p.m. (Central).
This premier event for healthcare leaders, hosted by Catalysis and the Lean Enterprise Institute, offers the latest insights in how to create sustainable organizational change. Catalysis Healthcare Value Network members will share their learnings, discuss their transformation journeys and help you discover strategies to transform your healthcare organization, reduce costs, create value and ultimately enhance quality and patient care. This Summit provides the information and collaboration opportunities you need to be successful in your transformation journey.