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Podcast, The Lens – 17. How to Operationalize a Principle- Based Approach to Change.

Posted on by CATALYSIS

            Dr. Jeff Thompson, CEO Emeritus with the Gundersen Health System in La Crosse, WI, and Catalysis Board member, discusses the importance of culture and principles in effective and sustainable organizational change. As well as the steps necessary to operationalizing a principle-based approach to culture change and continuous improvement. A […]

“Better Care Plan”: A Public Option Choice

By: George C. Halvorson, Stephen M. Shortell, Laurence Kotlikoff, Elizabeth Mitchell, Richard M. Scheffler, John Toussaint, Peter A. Wadsworth, Gail R. Wilensky The Biden-Harris health care proposal offers a public option plan for the uninsured and for those who prefer it to alternatives for which they are eligible. We strongly support the features and principles […]

Podcast, The Lens – 16. How Cleveland Clinic Engages Caregivers in Continuous Improvement

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            Lisa Yerian, MD, Chief Improvement Officer and Gastrointestinal and Hepatobiliary Pathologist at the Cleveland Clinic, shares about how Cleveland Clinic engaged 52,000 caregivers in a culture of continuous improvement on a quest to deliver safer, more efficient, and more compassionate care. Dr. Yerian also explains how this culture has […]

Integrating a Real-Time Information Framework with Daily Management to Improve Flow and Revenue

By: Lucy Xenophon, MD, MPH and John Toussaint, MD Prodigious streams of data flow to health care providers. Patient-experience comparisons, throughput dashboards, length-of-stay and early-discharge data, rates of hospital-acquired conditions, hand-hygiene compliance, mortality, and readmissions are just a few examples. Often, however, these data do not convey the information that is needed to improve the […]

Podcast, The Lens – 15. The Importance of GOOD Metrics and How to Use Them

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            Orry Fiume former VP of Finance and Admin at Wiremold and author of the Shingo Prize winning book “Real Numbers: Management Accounting in a Lean Organization”. We are discussing ­­­­­­­­­­­­­­­­­­­­­­­­­the importance of good metrics and how to use them. “Not everything that counts can be counted.” – Orry Fiume […]

Lean Healthcare Academic Conference from Stanford

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This year the Lean Healthcare Academic Conference will be a virtual event hosted September 29th and 30th. Since we last convened in October 2019, our organizations and communities have changed. We do things differently and the methods and practices used today may not be fit for purpose to respond to the challenges or opportunities of tomorrow. […]

Industry Voices—Epic’s Faulkner and Toussaint: Observational EHR data are helping combat COVID-19

If you are diagnosed at Lee Health in Fort Meyers, Florida, with COVID-19 symptoms, you’ll be given a blood thinner as part of the standard treatment protocol. That’s because Lee’s physicians used the data in their Epic healthcare software to verify early reports linking COVID-19 to blood clots. Their analysis showed that otherwise healthy patients […]

Becoming the Change: A Different Approach to Building Organizational Excellence

Healthcare transformation expert, John Toussaint, explains what he has learned from working with leaders all over the world and how important it is to implement change in order to thrive in an evolving industry. We have learned some valuable lessons in the 20 years we have been either leading or teaching the principles of organizational […]

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