One of the best ways to learn is by learning from others. That is part of the power of the Catalysis Healthcare Value Network. Below Jean Lakin, Administrative Director, Performance Improvement at University of Michigan Health System, shares how her team engages with others to learn.
It is the start of a new year, which for many people means setting resolutions or goals to work towards in the coming months. We often hear from healthcare leaders that they want to work on improving the culture within their team or their organization. According to the Shingo Model, the foundation of an improvement […]
As 2020 comes to a close, it is a good time to pause and reflect on the year. Reflection is integral to the learning and personal development process. This important part of the PDSA cycle helps us take stock of what went well and what we can improve on in the future. At Catalysis, our […]
This year has been challenging to all of us in many ways. While the organizations within our Catalysis community turned their focus to serving patients during the COVID-19 pandemic, we held true to our purpose of sharing knowledge to help healthcare organizations deliver higher value outcomes for patients, staff, and communities. As 2020 comes to […]
In Becoming the Change, a new book by John Toussaint, MD, and Kim Barnas, leader behavior is described as a condition in the workplace, saying “ this means that it must be considered as a factor in operations, and therefore, is open to improvement.” Throughout interactions with many healthcare organizations around the world, leaders at […]
Making processes and data visual is a powerful way to communicate and give everyone in an organization the ability to see together what is going on so they can make decisions and continuously improve. During one of our CHVN member sharing sessions, Children’s Mercy Hospital discussed the work they have done to improve OR on-time […]
Safety is an essential focus of healthcare organizations on the journey to organizational excellence. For Hennepin Health in Minnesota, patient and staff safety is a top priority. Consequently, it comes as no surprise that when the COVID-19 pandemic hit they chose to use their problem-solving skills to come up with a creative way to approach […]
Purpose, values and principles make up the foundation of the transformation house and these elements help define the culture of an organization. When you put stress on any structure it displays the integrity of the foundation. If there are hidden cracks or defects, they become visible and will have wide-reaching effects through the whole structure. […]
Have you ever started heading somewhere and accidentally started driving to work or home? After traveling to the same place hundreds of times, it is easy to end up on autopilot. This can happen with any routine that we get into because of how our minds are wired. If you are on a transformation journey, […]
Organizational culture and climate are undeniably related, yet distinct and separate. Understanding the differences and how one influences the other is helpful when transforming an organization. One way to illustrate the relationship between culture and climate is through the story of the Chinese bamboo tree. After the bamboo tree seeds are planted the soil must […]
