In Becoming the Change, a new book by John Toussaint, MD, and Kim Barnas, leader behavior is described as a condition in the workplace, saying “ this means that it must be considered as a factor in operations, and therefore, is open to improvement.” Throughout interactions with many healthcare organizations around the world, leaders at […]
Making processes and data visual is a powerful way to communicate and give everyone in an organization the ability to see together what is going on so they can make decisions and continuously improve. During one of our CHVN member sharing sessions, Children’s Mercy Hospital discussed the work they have done to improve OR on-time […]
Safety is an essential focus of healthcare organizations on the journey to organizational excellence. For Hennepin Health in Minnesota, patient and staff safety is a top priority. Consequently, it comes as no surprise that when the COVID-19 pandemic hit they chose to use their problem-solving skills to come up with a creative way to approach […]
Purpose, values and principles make up the foundation of the transformation house and these elements help define the culture of an organization. When you put stress on any structure it displays the integrity of the foundation. If there are hidden cracks or defects, they become visible and will have wide-reaching effects through the whole structure. […]
Have you ever started heading somewhere and accidentally started driving to work or home? After traveling to the same place hundreds of times, it is easy to end up on autopilot. This can happen with any routine that we get into because of how our minds are wired. If you are on a transformation journey, […]
Organizational culture and climate are undeniably related, yet distinct and separate. Understanding the differences and how one influences the other is helpful when transforming an organization. One way to illustrate the relationship between culture and climate is through the story of the Chinese bamboo tree. After the bamboo tree seeds are planted the soil must […]
No matter the stage your organization is in during the COVID-19 pandemic, the rapid changes and new challenges in this crisis can easily derail people. So how do you get your teams back on track? Recently, Kerri Burchill, PhD, Organization Development Leader from Southern Illinois Health, one of our Catalysis Healthcare Value Network members, shared […]
Like many healthcare organizations across the United States, INTEGRIS Health, in Oklahoma, had many questions about how to prepare for COVID-19. How would the spread of the virus look in Oklahoma? Were they prepared for a surge of COVID positive patients? How were they going to manage and handle these patients, as well as other […]
Often people are doing improvement work, but they are not entirely sure whether those improvements are having an impact. One way to see the impact is with a scorecard. This element of the lean management system allows us to understand our performance at a unit level, prioritize improvement, and respond to underperformance. All elements of […]
