Kim Brown and Beau Gostomsky, from Children’s Mercy Hospital in Kansas City, join us to talk about how they have implemented and learned from huddles for Shared Services leaders. Related Items Lean Management System in Action workshop Creating a Lean Management System workshop Beyond Heroes by Kim Barnas Transformation Roadmap Services Catalysis […]
Kellie Olmstead, Vice President and Chief Transformation Officer at Nemours shares about how they utilized multiple aspects of the management system in defining as well as deploying their strategic plan. Related Items Creating a Lean Management System virtual workshop The Lean Management System Modular Implementation Program Transformation Roadmap Catalysis Healthcare […]
Pam Helander, Catalysis Faculty, discusses lessons learned while implementing a lean management system. Pam has worked in many roles within healthcare, from a bedside nurse to the executive level and has spent a large part of her career developing, implementing, and leading within a lean management system. Related Items […]
Lisa Yerian, MD, Chief Improvement Officer and Gastrointestinal and Hepatobiliary Pathologist at the Cleveland Clinic, shares about how Cleveland Clinic engaged 52,000 caregivers in a culture of continuous improvement on a quest to deliver safer, more efficient, and more compassionate care. Dr. Yerian also explains how this culture has […]
By: Lucy Xenophon, MD, MPH and John Toussaint, MD Prodigious streams of data flow to health care providers. Patient-experience comparisons, throughput dashboards, length-of-stay and early-discharge data, rates of hospital-acquired conditions, hand-hygiene compliance, mortality, and readmissions are just a few examples. Often, however, these data do not convey the information that is needed to improve the […]
Orry Fiume former VP of Finance and Admin at Wiremold and author of the Shingo Prize winning book “Real Numbers: Management Accounting in a Lean Organization”. We are discussing the importance of good metrics and how to use them. “Not everything that counts can be counted.” – Orry Fiume […]
