John Toussaint, MD, founder of Catalysis and co-author of Becoming the Change, explains why leader behaviors are fundamental to building a culture of improvement. Related Items Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare by John Toussaint and Kim Barnas Principles and Behaviors of Organizational Excellence […]
By: Lucy Xenophon, MD, MPH and John Toussaint, MD Prodigious streams of data flow to health care providers. Patient-experience comparisons, throughput dashboards, length-of-stay and early-discharge data, rates of hospital-acquired conditions, hand-hygiene compliance, mortality, and readmissions are just a few examples. Often, however, these data do not convey the information that is needed to improve the […]
By Lisa Yerian M.D. and John Toussaint M.D. There is great concern throughout the U.S. that health systems will not be able to meet the demand of the potential exponential growth of critically ill patients with COVID-19. This is playing out in New York where some hospitals have full ICUs and too few ventilators to […]
