Newsletter: Why Process is US Health Care’s Biggest Problem

Posted on by CATALYSIS
A lot of money has been spent on information technology in health care with little to show for it. When it comes to change, the technology is the easiest part. Most health systems in America have or are implementing the EHR. And the vendor processes for implementation have become very good. The hard part is to get the doctors, nurses, and administrators to agree on what is the best way to deliver the care. Health care technology is only very effective when it is used to support a well-designed care process.
Click here for the full article at Harvard Business Review.
What Happens When the President & CEO Visits the Gemba?
St. Mary's General Hospital in Kitchener, Ontario, has been named the safest hospital in Canada. Read article. The organization has achieved many successes:
50% reduction in falls
60% reduction in hospital-acquired infections
17% reduction in average length of stay
7,000+ improvement implemented in 3 years  
Learn more about how St. Mary's General Hospital achieved their vision that "St. Mary's will be the safest & most effective hospital in Canada characterized by innovation, compassion & respect" at the Lean Healthcare Transformation Summit when President & CEO, Don Shilton, takes the stage as a keynote speaker.
CHVN Member Highlight:
Welcome SCL Health to the Catalysis Healthcare Value Network!
SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the health of the people and communities they serve, especially those who are poor and vulnerable. Founded by the Sisters of Charity of Leavenworth in 1864, their $2.6 billion health network provides comprehensive, coordinated care through 10 hospitals, more than 100 physician clinics, and home health, hospice, mental health and safety-net services primarily in Colorado and Montana. They relentlessly focus on delivering safe, high-quality, effective care to every patient, every time, everywhere. In 2016, SCL Health invested $257 million in community benefit—10 cents of every dollar we earn—to support health improvement in their communities.
Coming Soon: Patient-Centered Strategy
“Jeff’s book is a wake-up call to healthcare leaders that the macro-environment has changed and that traditional ways of acting are not going to work anymore.” 
~ John Toussaint, M.D.
Sign up to be notified when Patient-Centered Strategy, by Jeff Hunter, is available.
(920) 659-7500
100 W. Lawrence St. Suite 422
Appleton, WI 54911
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