Newsletter: Why Should Leaders Work on Building Trust?

Posted on by CATALYSIS
According to Lencioni's "Five Dysfunctions of a Team," trust is at the foundation of team building. Without trust, it is impossible to build a team. More importantly, the onus of building trust lies with the person doing the helping, not with the person asking for help. This is a critical concept for those of us who aspire to become lean leaders. Read the full post In addition to building trust, lean leaders must understand the importance of focusing on principle-based behavior and creating key behavior indicators (KBIs). Learn this and more in our workshop The Building Blocks of Enterprise Excellence at our upcoming Midwest Lean Leadership Series.
Opportunities for Leaders to Learn and Reflect
Physician Lean Leader Forum
Due to the great feedback received from the first cohort of our new program, the Physician Lean Leader Forum, we are opening a new session. This exclusive program is for physician executives who are seeking to understand their roles, their scope of influence, and the mindset, skillset, and toolset required for successful and sustainable lean transformation. Join your peers for a dynamic personal growth experience.
From a participant in our first cohort: 
"I learned that my ability to lead organizational change starts with my own change."
Registration for the 4th Annual Lean Healthcare Transformation Summit - Europe is now open!
Learn, share, and connect with healthcare leaders from around Europe and the world. Hear from globally recognized healthcare leaders about their organizational and personal leadership challenges and successes.
Join us on October 9-10 in the heart of central Amsterdam!
CHVN Member Highlight:
Catalysis Healthcare Value Network member, The Permanente Medical Group, is made up of nearly 9,000 physicians and 35,000 nurses and staff that serve patients in Northern California. The Permanente Medical Group has been on a journey of continuous improvement since 2009. They have had many noteworthy results; including:
  • Reducing wait times in the lab from 45-60 minutes to less than 15 minutes.
  • Leading the country on same day discharges after total joint replacement - 80% of these patients are discharged the same day.
  • Increasing the number of patients who are discharged to a Skilled Nursing Facility within 6 hours from 50% to 86%.
Why Do Organizations Abandon Lean Management Initiatives?
There are four main reasons why lean initiatives fail in organizations:
  • The organization lacks lean tools
  • The organization does not have a management system
  • The organization does not have support from their Board of Directors
  • The leaders do not exhibit the right behaviors
At Catalysis, we have seen that when these four components are in place organizations are able to sustain a culture of continuous improvement. We are committed to helping healthcare organizations and leaders understand the benefits of lean management.
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100 W. Lawrence St. Suite 422
Appleton, WI 54911

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