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Newsletter: How to Adapt to Changing Customer Needs and Market Conditions

Posted on by CATALYSIS

 

We know that many of you have seen firsthand the impact that continuous improvement and innovation can have on a healthcare organization. At Catalysis we have visited more than 200 organizations in 19 countries and have seen these efforts make a difference in patient outcomes.

Professor Dr. Matthias A. Tietz and Shelby Meek at IE Business School in Madrid, Spain have designed a study to gain a better understanding of continuous improvement and innovation in healthcare. Please take 15-20 minutes to help them gather information.
How to Adapt to Changing Customer Needs and Market Conditions
Patient-Centered Strategy is a learning system that results in better care.

This webinar will help you to understand the advantages of this PDSA strategic management system over traditional strategic planning processes.

Our presenter, Jeff Hunter, has extensive experience in healthcare leadership, strategy formulation, and strategy deployment.

Join us for a free webinar on May 22nd at 11 am CT
Are you ready to learn to develop and implement clear, concise, strategic initiatives to achieve True North?

The Patient-Centered Strategy workshop is a hands-on session that allows participants to experience the strategic management process on a problem of consequence for their organization. We highly encourage participants to attend in groups to get the maximum benefit.

Next workshop is June 12th in Chicago, IL
Get the Most Out of Your Summit Experience
To get the most out of your experience at the Lean Healthcare Transformation Summit we suggest you bring a team. You can meet between sessions to have lunch, talk about what you’re learning, discuss what experiments you can try back home, and establish a camaraderie in a different way than in your traditional work setting.

If you are bringing a team, we can offer you the following benefits:
  • reserve a table for your team at breakfast or lunch so you can discuss your experiences and plans for the day
  •  if you prefer to reflect at the end of the day we can hold a meeting space for you.
Contact Rachel Regan to discuss further!
Ways for Physicians to Improve the Quality of Care
The science of healthcare management significantly lags behind progress in clinical medicine, yet the management of healthcare has serious consequences. This white paper outlines what can be done to provide structure to better manage healthcare and engage physicians in the process.

If you are a physician leader committed to a successful and sustainable lean transformation, consider participating in our Physician Lean Leader Forum.

Contact Helen Zak for more information.
Measuring Quality and Being Transparent About Results is an Important Part of Getting Better
Eric Dickson, MD, President and CEO of UMass Memorial Health Care, recently wrote a blog about hospital rating systems after the Medical Group was rated one of the “Top 100 Hospitals in America” and given a one-star rating months prior by the Centeres for Medicare & Medicaid Services (CMS).

His advice to the staff is “not to worry so much about the rating systems and focus on delivering the best care possible to our patients and everything else will take care of itself.”

Dr. Dickson is a great lean leader who has traveled the path of adopting the principles of operational excellence, or lean.

Catalysis and UMass Memorial Health Care invite you to join us on an Executive Site Visit to see for yourself.
(920) 659-7500
100 W. Lawrence St. Suite 422
Appleton, WI 54911
© Catalysis 2018

 

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