Executive Site Visits

Executive Site Visit

Join us at world-class organizations to observe and experience a culture of continuous improvement.  Talk with leaders who have traveled the path of adopting the principles of operational excellence, or lean.  Learn from their successes and challenges.  Gain a deeper awareness of what it takes to transform an organization and what you can achieve as a result.



Cleveland Clinic – Cleveland, OH


UMass Memorial Health Care – Worcester, MA

Learn more about their results

July 24, 2018

September 28, 2018


Saint Mary’s General Hospital – Kitchener, ON

Learn more about their results

September 12, 2018

October 29, 2018

December 6, 2018


Management on the Mend by Dr. John ToussaintMotM White bk book_edited-1

Learn from 11 organizations that transformed to a culture of care centered on the patient’s well-being through operational excellence.

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