Executive Site Visits

Executive Site Visit

Join us at world-class organizations to observe and experience a culture of continuous improvement.  Talk with leaders who have traveled the path of adopting the principles of operational excellence, or lean.  Learn from their successes and challenges.  Gain a deeper awareness of what it takes to transform an organization and what you can achieve as a result.



Cleveland Clinic – Cleveland, OH

October 1, 2018

November 12, 2018

UMass Memorial Health Care – Worcester, MA

Learn more about their results

September 28, 2018


Saint Mary’s General Hospital – Kitchener, ON

Learn more about their results

September 12, 2018

October 29, 2018

December 6, 2018

February 28, 2019

April 4, 2019


Management on the Mend by Dr. John ToussaintMotM White bk book_edited-1

Learn from 11 organizations that transformed to a culture of care centered on the patient’s well-being through operational excellence.

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