Executive Site Visits
Changing the culture of an organization can seem like a daunting task. Going to see what good looks like can help you gain understanding about what is required to make and sustain cultural change, or rejuvenate your current transformation journey. Executive Site Visits provide an opportunity for you to go to the gemba at outstanding healthcare organizations to observe and experience the culture.
Visitors to St. Mary’s General Hospital will see true leadership engagement in continuous improvement that includes executive leaders and the Board of Directors. As well as how the lean management system can align the organization and allow for problem-solving and people development.
Visitors to Cleveland Clinic’s Hillcrest Hospital will observe huddles at the leadership team and enterprise-wide levels. These huddles are part of a tiered system that helps to keep communication and alignment from the front line to the C-Suite.
Visitors to New Hanover Regional Medical Center will experience how the Senior Leadership Team visually manages the priorities of the organization. Participants will also spend time in the gemba learning how staff and physicians partner to deliver value to their participants.
Visitors to Cleveland Clinic’s main campus will see how leader behavior supports front-line problem solving and development by observing a series of tiered huddles.
Visitors to Cleveland Clinic’s South Pointe Hosptial will see the finance department, a model cell in the organization. The model cell serves as a testing center for improvement and experimentation that paves the way for the rest of the organization. Getting support functions and departments involved in the transformation journey early on is imperative to a total organizational transformation.