“There’s always room for a story that can transport people to another place.” -J.K. Rowling. In my earlier post, I wrote about some of the ways in which organizations can harness the power of story-telling. But, the question is; How do you craft a compelling story? It was my first day in the creative writing course that […]
I liked the recent Catalysis blog post on “How to Create an Area Scorecard,” but I’d like to use this blog post to build upon the helpful thoughts that were shared there. The previous blog post focused on the important question of “what should we measure?” The recent book Measure What Matters by John Doerr […]
https://createvalue.org/blog/beyond-emojis-how-to-visualize-your-area-scorecard-metrics/
It was a hot and humid day in Singapore. I had two big bags of groceries in my hand and was trying to herd my kids to the bus stop. If I missed this bus, I would need to wait at least 15 minutes. Simultaneously running and juggling my bags while egging my 10-year-old on […]
https://createvalue.org/blog/harnessing-power-storytelling-organizations/
Incubation of groundbreaking ideas often happens at small startups, and Silicon Valley has become synonymous with innovative entrepreneurism that has transformed how we communicate and put powerful digital tools literally in the palm of our hand. Major health systems may not conjure quite the same images, as the size and complexity of these tradition-bound institutions […]
Dr. Schulman serves as Professor of Medicine, Associate Chair of Business Development and Strategy in the Department of Medicine, Director of Industry Partnerships and Education for the Clinical Excellence Research Center (CERC) at the Stanford University School of Medicine, and, by courtesy, Professor of Economics at Stanford’s Graduate School of Business. Dr. Schulman’s research interests […]
Coaching capability is an important asset for an organization on a lean transformation journey. At the heart of lean transformation is the focus of improving processes and developing people. If your organization is not developing coaching capability to support team members during transformation, then you are missing part of the equation. As an organization matures […]
https://createvalue.org/blog/four-reasons-to-build-coaching-capability/
Often when we talk of making someone responsible, it seems like we are placing a burden on that individual. From one lens, the responsibility can be a burden from both the giver and receiver’s point of view. When I asked my son to be responsible for taking out the trash, I am sure that he […]
The other morning as I was stuck in the crazy weekday morning ritual that is the elementary school drop off line, I started thinking about the Shingo Principle flow and pull value. I am not fond of this part of my morning routine; it seems like it takes much longer than it should, and I […]
Each time I prepare to send out an electronic newsletter I follow a standard process that has been designed to ensure that a defect-free email goes out. The process includes proofreading copy before it goes into the newsletter format, testing links, and even testing the email format. Over the years we have refined this process […]
The principle “embrace scientific thinking” falls within the continuous improvement dimension of the Shingo Model. Each principle within this dimension is essential to improvement, innovation, and continuous learning. If an organization is truly embracing scientific thinking everyone in the organization works to generate repeated cycles of experimentation and improvement when faced with a problem. Here […]
https://createvalue.org/blog/five-behaviors-that-embrace-scientific-thinking/
