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Author Archives: Nicole Christensen

What to Do When you Are Feeling Burned Out

Each one of us has an individual responsibility when it comes to being a member of a team. When each individual focuses inwardly first, it helps to build strong, resilient teams within our workplaces. Samuel Ashby, Director of Performance Excellence at Legacy Health in Portland, OR, says that resiliency is a team sport. During his […]

Why Create Flow & Pull Value?

The other morning as I was stuck in the crazy weekday morning ritual that is the elementary school drop off line, I started thinking about the Shingo Principle flow and pull value.  I am not fond of this part of my morning routine; it seems like it takes much longer than it should, and I […]

Tips for Creating a Continuous Improvement Mindset

The Shingo principle seek perfection is about challenging the status quo; always wanting to be better and do better. While perfection will never be obtained, the pursuit of perfection creates a mindset and culture of continuous improvement. Over the years, I have seen many healthcare organizations who are striving to attain operational excellence by focusing […]

 
 
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