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Tag Archives: shingo principles

Lean Leadership in the Time of the Great Resignation

By: Felicity Pino, MS, MPA, Director of Performance Improvement at Children’s Mercy Throughout 2021, more than 47.8 million American employees voluntarily left their jobs, an all-time record, and 12 million more than in 2020 (Bureau of Labor Statistics, 2022).  The year saw so many resignations that the trend became known as “the Great Resignation.”  Currently, […]

When is it safe to go to the doctor again? Ask four questions

Patient Volumes have not returned to normal in most health care organizations in the U.S.  One of the main reasons is people are scared to go to the doctor’s office. We might get infected from workers, other patients, even doctors. To assure it’s safe look for the following four things. Is a drive through visit […]