"Many problems in healthcare are the result of not a single process but many processes that affect each other. To address these problems, leaders need to consider the whole system - all the interactions and intersections, planned or accidental."
John Toussaint, MD
Management on the Mend
Our white paper, "Systems Approach for Transforming Healthcare Organizations: Improving the Quality, Cost, and Value of Patient Care," provides an overview of the components that are needed to transform your organization.
- Three key components of the systems approach
- Leadership behaviors
- Model cell
- Central improvement team
- Daily Management System
- Key standard work
- Partners in the transformation