March 1, 2020, marked the first confirmed case of COVID-19 in New York City. It was not long before the disease had reached epidemic proportions. As cases surged, NYC Health + Hospitals (NYC H+H)—the United States’ oldest and largest municipal health care delivery system—began providing care to many, many patients fighting for their lives. Soon, […]
https://createvalue.org/articles_and_news/nyc-health-hospitals-rapid-responses-covid-19-built-foundation-emergency-management-incident-command-analytics/
Event Details Speaker Bios Event Details This is a special invitation-only event designed to bring the Catalysis community together to learn, share, and connect around the future of healthcare, the impact of the world-wide pandemic, and the power of learning as a community united in improving healthcare.Join us on October 21, 2020 from 11 AM to 2 […]
https://createvalue.org/catalysis-virtual-summit-2020/
By Lisa Yerian M.D. and John Toussaint M.D. There is great concern throughout the U.S. that health systems will not be able to meet the demand of the potential exponential growth of critically ill patients with COVID-19. This is playing out in New York where some hospitals have full ICUs and too few ventilators to […]
https://createvalue.org/articles_and_news/standardized-management-system-improvement-culture-allow-fast-safe-efficient-response-covid-19/
We are working with organizations in our healthcare community to understand the process and needs for restarting business lines in healthcare organizations as many healthcare organizations are thinking into the future. Here is the most recent guidance and thinking. Update 04-28-20 How much COVID-19 space is necessary? Are the expanded spaces held in reserve or […]
https://createvalue.org/articles_and_news/restart-planning-guidance-update/
A Vice President of Process Improvement and a Lean Specialist are managing the day-to-day process development, questions fielding, and workflow development for: Workflow and criteria for COVID-19 testing for physicians and providers Database and process for notifying physicians and patients of results Infection control processes and workflows, including PPE standards, education, and electronic mechanism for […]
https://createvalue.org/articles_and_news/process-improvement-team-supporting-key-workflows-covid-19-mercy-st-louis/
Memorial Sloan Kettering Cancer Center from Dr. Lee Erikson Set up a Coping with Stress Hub on our intranet Communicated widely about our EAP mental health resources Set up several on line resources with links to apps for meditation, mindfulness, exercise, tai chi, etc. The psychiatry department is offering telemedicine counseling sessions to staff Launched […]
https://createvalue.org/articles_and_news/tips-helping-front-line-staff-manage-stress/
Over the past several weeks, the COVID-19 pandemic has challenged routines in all of our lives and has brought into focus the need for rapid change as we race to re-define and improve how we are delivering health care. At Mount Sinai Morningside (MSM), an urban community hospital in New York City and a member […]
https://createvalue.org/articles_and_news/lean-support-covid-19-incident-command-new-york-city-hospital/
Mercy St. Louis shares how their PI Team is helping in this time of crisis. A Vice President of Process Improvement and a Lean Specialist are managing the day-to-day process development, questions fielding, and workflow development for: • Workflow and criteria for COVID-19 testing for physicians and providers • Database and process for notifying physicians […]
https://createvalue.org/articles_and_news/process-improvement-teams-can-help-covid-19-crisis/
I realized when I was in graduate school that I needed to understand the concepts I was learning inside and out and be able to practically apply them, because this would be the work I would be doing for my career. I couldn’t simply memorize information to pass my tests, I needed to alter my […]
https://createvalue.org/blog/back-to-our-roots/
“Moving at the speed of trust” was the phrase a senior physician leader used during my recent Patient-Centered Strategy workshop. His observation was that senior leadership teams struggle because prioritization and deselection require real choice-making among alternatives. It requires a team to say “not now” to a good idea because the capacity does not exist […]
https://createvalue.org/blog/prioritization-and-deselection-moving-at-the-speed-of-trust/