Guest blog post from Jeremiah Hargrave – Director, Quality and Organizational Improvement at Torrance Memorial Medical Center Weapon: a thing designed or used to inflict harm or damage, a means of gaining an advantage or defending oneself in a conflict or contest. Would you categorize your PI tools as weapons? I definitely would. We use […]
“To err is human,” is the famous quote credited to Alexander Pope in the 1700s. As humans we are destined to make mistakes. Daily, many of us will experience or actuate an error of some kind or shape; most of which are harmless or sometimes comical, like wearing two different colored socks. There is plenty […]
In healthcare there is no shortage of problems to solve. Some problems seem to have an easy solution, while others require a much deeper look to understand them. There are many tools for improvement that healthcare organizations use to see and solve problems, including things like 5S, error proofing, pareto charts, and process flow mapping. […]
https://createvalue.org/blog/different-approach-problem-solving/
As 2021 comes to a close, it is a good time to pause and reflect on events from the year. Reflection is integral to the learning and personal development process. This important part of the PDSA cycle helps us take stock of what went well and what we can improve on in the future. The […]
https://createvalue.org/blog/catalysis-staff-share-reflections-2021/
A management system is a great way to learn and understand your business, create alignment throughout your organization, improve performance through visibility, enable problem-solving, and sustain improvements. For a management system to be most effective, all areas within an organization should adopt the elements from the frontline to the executive team. If your organization is […]
https://createvalue.org/blog/process-improvement-team-supports-management-system-implementation/
This year has been an eventful one for my family. We had the regular COVID restrictions and wished we could all be together celebrating life’s many milestones. This year also brought unanticipated opportunities of spending time with loved ones as inpatients (non-COVID) in several different hospitals. This is the kind of Gemba you never want […]
https://createvalue.org/blog/remember-patient-room-white-boards/
I was talking to a colleague this week who is the lean transformation leader at a large multispecialty physician group in California. He has a great deal of lean transformation experience. He asked me, “So what’s next? We have taken the transformation journey as outlined by Catalysis and we want to know what’s next.” It […]
https://createvalue.org/articles_and_news/john-toussaints-monthly-reflections-whats-next/
This white paper examines whether training healthcare leaders to coach workers at the front line to identify and solve problems results in fewer prenatal deaths in a resource constrained health setting in South Africa. The training was delivered virtually by U.S. coaches using standard materials and monthly phone calls. We chose hospitals in the […]
https://createvalue.org/improving-patient-safety-south-africa/
Over the past year, all of our teams have been working through this pandemic demonstrating extraordinary commitment of both physical and emotional energy. Considering these experiences led me to wonder about the resilience of our people/workforce. I am wondering – how are we as people going to come through this crisis? I have talked with […]
https://createvalue.org/blog/how-resilient-are-our-teams-as-we-come-out-of-this-pandemic/
Paul Kempinski, President and Chief Executive Officer at Children’s Mercy Kansas City; a member of the Catalysis Healthcare Value Network, shares how Children’s Mercy now has a network of over 300 tiered huddles that occur throughout their organization each day and activating their over 8000 employees as improvement specialists. […]
