Co-written by Shelcy Kamrud and Natalie Bergstrom The first wave of the COVID-19 pandemic swept through New York City in March of 2020. At Mount Sinai Morningside, teams across the hospital were also in the beginning stages of implementing both communication and improvement huddles by utilizing large dry erase boards in their departments. While many frontline clinical […]
Kim Brown and Beau Gostomsky, from Children’s Mercy Hospital in Kansas City, join us to talk about how they have implemented and learned from huddles for Shared Services leaders. Related Items Lean Management System in Action workshop Creating a Lean Management System workshop Beyond Heroes by Kim Barnas Transformation Roadmap Services Catalysis […]
Dr. Mike Conroy, Chief Medical Officer for Sutter Medical Group in Sacramento, shares how he uses leader standard work and what he has learned. Leader standard work has been a big topic of conversation throughout the Catalysis community because it can help us stay focused on what matters most. Related Items Leader Standard Work course […]
Don Shilton, Executive Coach with Catalysis, explains how healthcare executives he is coaching have been utilizing a buddy system to help them with personal development. Related Items Principle-Based Executive Coaching Customized Services Becoming the Change by John Toussaint, MD, and Kim Barnas
We are joined by Ken Segel from Value Capture, to reflect on the impact of RaDonda Vaught’s conviction on healthcare. Ken co-authored an article with John Toussaint, “4 Actions to Reduce Medical Errors in US Hospitals,” that was recently published in Harvard Business Review. Related Items 4 Actions to […]
Model cells are test centers in an organization to experiment with new ideas and provide the opportunity to showcase what’s possible to the rest of the organization. Julie Williams, Operational Innovation Specialist at Nebraska Methodist Health System, one of our Catalysis Healthcare Network Value member organizations, shares with us […]
In the 21 years since the National Academy of Medicine published To Err is Human, there has been significant effort to improve safety and reduce the variation in health outcomes in the United States. Still, an estimated 1.2 million are harmed each year by medical errors made in U.S. hospitals. We outline below necessary steps to change this. […]
Mike Radtke, Catalysis faculty, talks with us about effective coaching and experimentation in problem solving. Related Items Workshop Problem Solving Coaching: How to Avoid the Plan-Do-Study-Abandon Cycle Lean Healthcare Transformation Summit
On March 25, 2022, RaDonda Vaught, a nurse at Vanderbilt in Nashville, Tennessee, was convicted of negligent homicide and gross neglect of an impaired adult for a medication error that occurred in 2017. The error resulted in the patient’s death. There was no malicious intent to harm the patient. The systems in place allowed for […]
Strategy is about making choices to create unique and relevant value for patients under conditions of uncertainty and competition. Making choices reduces overburden. Following the voice of the customer creates a unique, differentiated value proposition. Aligning resources around the top priorities reduces confusion. And the use of rapid learning […]
