Make your organization stand out EDUCATION EVENTS STORE NETWORKS RESOURCES “Starbucks has taken the ultimate commodity, the coffee bean, and turned it into an experience. We have taken the most personal of experiences, healthcare, and turned it into a commodity.” ~ Brian Wong, MD, CEO, The Bedside Trust Many hospitals struggle to differentiate themselves […]
Earn CE credits while developing new skills. EDUCATION EVENTS STORE NETWORKS RESOURCES Martin’s Point Health Care was an early adopter of lean concepts in healthcare, and its use of lean has progressively matured since 2010. As the organization progressed on their continuous improvement journey they realized that a critical component for culture change was […]
Catalysis Healthcare Value Network member, Cleveland Clinic, has been on an improvement journey since 2006. In 2013, the organization began to shift their vision to create a culture in which every caregiver is capable, empowered and expected to make improvements every day Their journey of learning has shifted to a model that is […]
EDUCATION EVENTS STORE NETWORKS RESOURCES The Center for Lean Engagement & Research in Healthcare (CLEAR) is assessing the extent to which lean management philosophy, practices and tools have been adopted and implemented in U.S. hospitals. CLEAR set out to find answers to these questions: What percent or hospitals in the US are engaging in lean or […]
Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) is a 397-bed public safety-net hospital that experiences over 80,000 ED visits each year and nearly 16,000 admissions. They pride themselves on being a teaching hospital, a Level 1 Trauma Center, and a lean learning organization. After adopting A3 Thinking as the organization’s primary problem-solving methodology […]
Don’t miss out on our upcoming workshops. EDUCATION EVENTS STORE NETWORKS RESOURCES The rate of change in the business of healthcare has been extraordinarily fast in the past two decades. The shift to electronic medical records, mergers that create giant hospital systems, nationwide plans to insure more (or less) people—all of these systemic transformations […]
The rate of change in the business of healthcare has been extraordinarily fast in the past two decades. The shift to electronic medical records, mergers that create giant hospital systems, nationwide plans to insure more (or less) people—all of these systemic transformations have been rolled out with promises that healthcare will be improved for all. […]
EDUCATION EVENTS STORE NETWORKS RESOURCES The value imperative is challenging boards to apply Lean principles to governance processes. Many boards are composed of community leaders who are accomplished executives from other industries. Often, these well-meaning board members want to apply their business acumen to the operations of the hospital or health system. Instead, they should be encouraged to focus most of their […]
Joining Mark Graban for this podcast is Steve Shortell. He is Blue Cross of California Distinguished Professorship, HPM and is a Professor of Organizational Behavior at the University of California, Berkeley School of Public Health. In this episode, they discuss some initial research that was released in a paper that was published in The Joint Commision Journal on Quality and Patient Safety. […]
NEJM Catalyst, July 5, 2018 by Robert C. Pendleton and Namita Seth Mohta There is national momentum to empower patients with actionable health care information. But how well is the health care industry faring with this push to improve patient-facing transparency? In a new NEJM Catalyst Insights Council survey, only 5% describe their organization as […]