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The Impact of Lean on Healthcare Quality

Posted on by CATALYSIS

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Joining Mark Graban for this podcast is Steve Shortell. He is Blue Cross of California Distinguished Professorship, HPM and is a Professor of Organizational Behavior at the University of California, Berkeley School of Public Health.

In this episode, they discuss some initial research that was released in a paper that was published in The Joint Commision Journal on Quality and Patient Safety.

Access more information and listen to the full podcast here at the Lean Blog.

 

 

 

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