Mark Graban’s Lean Blog Episode #336 is Gladys Bogoshi, the Chief Executive Officer at Charlotte Maxeke Johannesburg Academic Hospital, one of the ten central hospitals in South Africa and the main teaching platform of the University of the Witwatersrand. The Hospital is situated in Johannesburg and has a bed capacity of 1189. Gladys is going to […]
Hospital board members can sometimes feel isolated from the rest of the organization. Even under ideal circumstances – they receive good data and information from the senior leadership team and during board meetings have great discussions about the organization’s True North measures – they may still feel disconnected, depending on the size of the organization and […]
“Change is bearing down fast on healthcare in the US, it will be as disruptive as it is inevitable because we can no longer afford to pay huge bills for substandard care,” John Toussaint, MD, Founder and Chairman of the Board of Catalysis. Read the news release Learn more about the Summit
A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. At Salt Lake City-based Intermountain Healthcare, ensuring the alignment of all these things to provide extraordinary care requires a constant regimented focus across our 23 hospitals, 170 clinics, and […]
St. Charles Health System’s embrace of lean practices led to a new culture and revitalized governance model Health care is ripe for change. The evidence is all around us. A majority of healthcare leaders recently surveyed said hospitals and health systems are most in need of disruptive innovation (New England Journal of Medicine Catalyst, February […]
The behavior of senior executives, and especially the CEO, is known to be directly related to an organization’s performance. In 2017, we reported on five behavioral dimensions required to build a culture of continuous improvement: willingness, humility, curiosity, perseverance, and self-discipline. Does changing leader behavior to embody these qualities lead to better patient outcomes? The leadership team at […]
A true transformation starts with leaders’ behaviors EDUCATION EVENTS STORE NETWORKS RESOURCES As interest in the daily management system grew, we taught it to other health systems in the U.S. and Canada and early results showed very promising returns. The daily management system gave administrators and caregivers a method to find the root cause […]
Saint Agnes Medical Center (SAMC), part of Trinity Health, is a 436-bed, state-of-the-art medical center in Fresno, CA. They strive to be “THE trusted health partner in Central California through its unrelenting pursuit of excellence.” In July of 2016, SAMC began working with Catalysis to transform their culture and improve patient care. Catalysis engaged in […]
Make your organization stand out EDUCATION EVENTS STORE NETWORKS RESOURCES “Starbucks has taken the ultimate commodity, the coffee bean, and turned it into an experience. We have taken the most personal of experiences, healthcare, and turned it into a commodity.” ~ Brian Wong, MD, CEO, The Bedside Trust Many hospitals struggle to differentiate themselves […]
Earn CE credits while developing new skills. EDUCATION EVENTS STORE NETWORKS RESOURCES Martin’s Point Health Care was an early adopter of lean concepts in healthcare, and its use of lean has progressively matured since 2010. As the organization progressed on their continuous improvement journey they realized that a critical component for culture change was […]
