This year the Lean Healthcare Academic Conference will be a virtual event hosted September 29th and 30th. Since we last convened in October 2019, our organizations and communities have changed. We do things differently and the methods and practices used today may not be fit for purpose to respond to the challenges or opportunities of tomorrow. […]
If you are diagnosed at Lee Health in Fort Meyers, Florida, with COVID-19 symptoms, you’ll be given a blood thinner as part of the standard treatment protocol. That’s because Lee’s physicians used the data in their Epic healthcare software to verify early reports linking COVID-19 to blood clots. Their analysis showed that otherwise healthy patients […]
Healthcare transformation expert, John Toussaint, explains what he has learned from working with leaders all over the world and how important it is to implement change in order to thrive in an evolving industry. We have learned some valuable lessons in the 20 years we have been either leading or teaching the principles of organizational […]
The Shingo Principles are the foundation to building a culture of continuous improvement. A big part of shaping a culture that drives organizational excellence is aligning the entire organization to its big goal – its why. Or find The Lens, by Catalysis wherever you get your podcasts To learn […]
A recent article on HBR written by Ken Segel and John Toussaint, MD, stated that before the COVID-19 pandemic struck the US health care industry suffered more than 550,000 work-related injuries or illnesses per year. This number is significantly greater than any other industry. Healthcare leaders can prevent work-related […]
Teams all over the world are now adjusting their huddles and works systems to meet their needs in a virtual environment. Jenn Christison, Senior Director – Improvement Strategy at Seattle Children’s, and her team have been experimenting with ways they can stay connected as a team and move the […]
Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. John Toussaint and […]
Dr. Toussaint and host Mark Graban discuss his reflections on his time learning from the late Paul O’Neill, the founder of Value Capture. What does “habitual excellence” mean to him? Why was Paul one of the first people John called when he launched his non-profit organization, Catalysis? Check out the podcast
By: Felicity Pino, Shelly Hammer, and John Toussaint, MD Many organizations have developed a daily management that includes stand-up huddles, a huddle board where key metrics are reviewed, and where staff ideas for improvement are captured. Some have also begun using daily status sheets where managers meet with front line staff to understand barriers to […]
Catalysis Healthcare Value Network member, Christie Clinic in Champaign, IL, used to see full waiting rooms as a sign of success, but the COVID-19 pandemic changed their perspective. They have put many process changes in place to limit exposure to the virus. Now their goal is to have empty […]
