In the past few months, I have been asked if there is a difference between the Lean Management System and Shared Governance. Yes, but… I see the Management system is a foundational element to the Shared Governance process and will support the work done in Shared Governance to progress toward the desired results.
The conversion of paper medical charts to digital has been a massive effort over the past 10 to 15 years. The energy has led to the creation of an integrated patient record with every bit of information needed to provide diagnosis treatment and prevention while allowing full access of information to the patient. In this […]
An A3 is typically thought of as a business process related to strategy or problem-solving. An A3 can also be a powerful personal development tool. Let’s walk through how to use an A3 for personal development. Starting on the left-hand side as usual, think about your leadership actions and behaviors and ask yourself the following […]
I was talking to a colleague this week who is the lean transformation leader at a large multispecialty physician group in California. He has a great deal of lean transformation experience. He asked me, “So what’s next? We have taken the transformation journey as outlined by Catalysis and we want to know what’s next.” It […]
https://createvalue.org/articles_and_news/john-toussaints-monthly-reflections-whats-next/
Plan, do, study, adjust, or PDSA, can also be thought of as the improvement cycle. These four steps outline the problem-solving process that leads to improvement. Often people struggle with consistency in completing the cycle because they want to plan and do and then move on to the next problem.
https://createvalue.org/blog/pdsa-is-part-of-life-make-it-part-of-your-work/
I have had to answer many people during my career why I should espouse this management philosophy that is so hard to learn. The reason is simple; it saves lives. This has never been more clearly demonstrated than the work we witnessed in Westrand and Johannesburg, South Africa. The results CEOs Gladys Bogoshi and Grey […]
Over the years I have often been asked what I would do differently if I were to lead another lean transformation. The list is too long to cover in this monthly letter, but I would like to highlight two important learnings that would shape the transformation differently. View this message on Youtube. I would be […]
Previous Next Is your organization struggling to sustain improvement efforts? If your organization is like the other healthcare organizations that we have worked with you are implementing improvements to add value and improve safety for your patients. But all too often improvement efforts are only yielding short-term gains. Why is this happening? When organizations start […]
An organization’s culture is comprised by the behaviors demonstrated by individuals within the organization. If leaders are serious about building a continuous improvement culture, then they need to model the way by setting the standard through their own behaviors, as well as help hold others responsible for theirs. In the book, Becoming the Change, John […]
https://createvalue.org/blog/five-ways-executives-model-the-way-for-culture-change/
John Toussaint, MD, founder of Catalysis and co-author of Becoming the Change, explains why leader behaviors are fundamental to building a culture of improvement. Related Items Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare by John Toussaint and Kim Barnas Principles and Behaviors of Organizational Excellence […]
