St. Charles Health System’s embrace of lean practices led to a new culture and revitalized governance model Health care is ripe for change. The evidence is all around us. A majority of healthcare leaders recently surveyed said hospitals and health systems are most in need of disruptive innovation (New England Journal of Medicine Catalyst, February […]
Catalysis Healthcare Value Network member, Cleveland Clinic, has been on an improvement journey since 2006. In 2013, the organization began to shift their vision to create a culture in which every caregiver is capable, empowered and expected to make improvements every day Their journey of learning has shifted to a model that is […]
Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG) is a 397-bed public safety-net hospital that experiences over 80,000 ED visits each year and nearly 16,000 admissions. They pride themselves on being a teaching hospital, a Level 1 Trauma Center, and a lean learning organization. After adopting A3 Thinking as the organization’s primary problem-solving methodology […]
As first responders for medical care, behavioral health, and other urgent community needs, California’s public hospital systems serve a disproportionate share of uninsured people and patients with complex health care needs. These institutions are inherently vulnerable to the shifting needs of local, state, and federal forces. Public hospitals must balance their responsiveness to often divergent and […]
Rarely is the path of a lean journey straight and clear. That’s the message from St. Mary’s General Hospital in Kitchener, Ontario, where they confidently declare they’ve achieved a still too rare milestone: a culture of continuous improvement. This culture is one that they’re committed to evolving and improving every day—and that is embedded in […]
By using a systematic approach to build a culture of continuous improvement and implement Lean principles, health systems can dramatically boost operational performance in quality, safety, and other domains. This article highlights work done by two Catalysis Healthcare Value Network members: Salem Health and St. Mary’s General Hospital. Interviewed for this article: Debbie Goodwin, RN, […]
Zuckerberg San Francisco General Hospital, a member of the Catalysis Healthcare Value Network, shares a big win in cutting readmissions. It might even seem overly simple, but using an email approach to care coordination between physicians can not only improve outcomes and provider satisfaction, but also have a fairly profound impact on readmissions, according to a […]
I had the opportunity to attend a recent meeting at the Cleveland Clinic sponsored by the Catalysis Healthcare Value Network. This was my second exposure to the continuous improvement work at Cleveland Clinic, the first being a session focused on the process improvement in their finance department, two years ago. A lot has changed in […]
In this 60-minute webinar, John Toussaint, MD. and CEO of Catalysis, will describe his experience helping healthcare leaders focus on the five personal behavioral dimensions that lead to outstanding organizational results. Dr. Toussaint will present data as to why these behavioral dimensions are so important and then focus on specific examples of excellence from St. […]
It’s not exactly uncommon for lean newcomers to view it as an additional burden on already-crammed schedules. And that’s certainly not uncommon for healthcare executives whose days are consistently packed with meetings, email correspondence, paperwork, compliance assurance and more. Chris Weisbrod has seen many healthcare leaders even refuse to go on simple gemba walks, claiming […]
