By: Felicity Pino and Shelly Hammer at Children’s Mercy Kansas City “You have one direct report who still needs to enroll for annual benefits. The deadline to enroll is in two days. Please remind these employee(s) that they must enroll by 11:59 p.m. on Tuesday, May 25.” What would most managers do after receiving this […]
Or find The Lens, by Catalysis wherever you get your podcasts The COVID-19 vaccine is on the minds of everyone around the world. Here in the US the vaccine roll out can be very different depending on state, county, or event city. We hope that by sharing work that […]
Salem Health shares its initiative to provide COVID vaccines publicly. They share their Lean thinking, PDSA problem-solving methods, and visual management systems. To join the discussion about COVID-19 vaccinations in an upcoming webinar on January 21 at 1:00 pm ET
By: Felicity Pino, Shelly Hammer, and John Toussaint, MD Many organizations have developed a daily management that includes stand-up huddles, a huddle board where key metrics are reviewed, and where staff ideas for improvement are captured. Some have also begun using daily status sheets where managers meet with front line staff to understand barriers to […]
Catalysis Healthcare Value Network member, Christie Clinic in Champaign, IL, used to see full waiting rooms as a sign of success, but the COVID-19 pandemic changed their perspective. They have put many process changes in place to limit exposure to the virus. Now their goal is to have empty […]
The COVID-19 pandemic turned many of our lives upside down and inside out, which highlighted the need for leaders to be able to help their staff by translating behavior and shifting thinking to help keep work environments positive for everyone. Today Kerri Burchill, Organizational Development Leader at Southern Illinois […]
Patient Volumes have not returned to normal in most health care organizations in the U.S. One of the main reasons is people are scared to go to the doctor’s office. We might get infected from workers, other patients, even doctors. To assure it’s safe look for the following four things. Is a drive through visit […]
Catalysis Healthcare Value Network member Torrance Memorial (TM) is a 610-bed hospital in California. Leadership, for years, has embraced respect for people as the principle underlying all their actions. It’s one thing to give lip service to “our people are our most important asset” it’s another thing to show it through action. When Covid hit […]
There was no script or plan etched in stone that had simple answers or even protocol as potential supply shortages loomed ahead of WellSpan Health’s COVID-19 journey. Instead, leaders within the organization took a proactive approach by fostering relationships to secure necessary resources needed to care for communities and staff, including a special partnership with […]
At Seattle Children’s, the Improvement and Innovation Department is driven by their commitment to helping faculty and staff find new and better ways to serve their patients, families, and team members. This shared resource spans the organization and includes services such as coaching, consulting, design engineering, education, project management, and simulation. Amidst the COVID-19 pandemic, the […]
