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Category Archives: Healthcare Transformation

A Standardized Management System and an Improvement Culture allow for fast, safe, and efficient response to Covid-19

By Lisa Yerian M.D. and John Toussaint M.D. There is great concern throughout the U.S. that health systems will not be able to meet the demand of the potential exponential growth of critically ill patients with COVID-19. This is playing out in New York where some hospitals have full ICUs and too few ventilators to […]

Lean, Shingo, and the Baldrige Framework: A Comprehensive Method to Achieve a Continuous-Improvement Management System

In this article, John Toussaint, John R. Griffith, and Stephen Shortell provide a detailed analysis of how the Baldrige criteria can be met using the Shingo model. Lean, Shingo, and Baldrige do not have to be used independently. They can work together to achieve a culture of continuous improvement. Read the full NEJM Catalyst article

The Lens, Episode #5 – Why a Organizations Need a Model Cell When Pursuing a Culture of Continuous Improvement

Posted on by CATALYSIS

            The Model Cell is a critical first step in an organization’s transformation journey. It serves as a test center where operations can experiment with ideas, embrace failure as a path to learning, and put new concepts into action. This area will become the demonstration site as you spread continuous […]

The Lens, Episode #2 – The Importance of Senior Leadership in the Organizational Excellence Journey

Posted on by CATALYSIS

              The Senior Leadership Team sets the tone for the organization transformation. Their commitment and understanding of the journey to come is essential to the success of the transformation. Defining leadership behaviors necessary to lead and sustain a cultural transformation is a critical part of their role. In addition, […]

The Lens, Episode #1 – The Importance of the Board in the Organizational Excellence Journey

Posted on by CATALYSIS

​       Board engagement is often overlooked as part of the cultural transformation. There are four content areas a board needs to focus on to provide needed support to management in this culture transformation journey. Ensure grounding through increasing their knowledge of principles, behaviors, and systems and practicing the methods of organizational excellence. […]

Closing The Gateway From Surgery To Persistent Opioid Use

Posted on by CATALYSIS

Fifty million Americans have surgery each year. Approximately 2 million of these surgical patients will develop persistent opioid use (meaning they continue to use opioids 90–180 days after surgery). For far too many people, surgery is a critical gateway to the tragedy of opioid addiction. As a practicing anesthesiologist, I’ve been administering opioids for 20 years to […]