This year the Lean Healthcare Academic Conference will be a virtual event hosted September 29th and 30th. Since we last convened in October 2019, our organizations and communities have changed. We do things differently and the methods and practices used today may not be fit for purpose to respond to the challenges or opportunities of tomorrow. […]
Dr. Toussaint and host Mark Graban discuss his reflections on his time learning from the late Paul O’Neill, the founder of Value Capture. What does “habitual excellence” mean to him? Why was Paul one of the first people John called when he launched his non-profit organization, Catalysis? Check out the podcast
Before Covid-19 pandemic struck, the U.S. health care industry suffered more than 550,000 work-related injuries and illnesses per year, or 150,000 more than any other industry in the country. Therefore, it is no surprise that health care workers have been harmed at tragic rates during the Covid-19 pandemic. According to the U.S. Centers for Disease Control […]
By Lisa Yerian M.D. and John Toussaint M.D. There is great concern throughout the U.S. that health systems will not be able to meet the demand of the potential exponential growth of critically ill patients with COVID-19. This is playing out in New York where some hospitals have full ICUs and too few ventilators to […]
In this article, John Toussaint, John R. Griffith, and Stephen Shortell provide a detailed analysis of how the Baldrige criteria can be met using the Shingo model. Lean, Shingo, and Baldrige do not have to be used independently. They can work together to achieve a culture of continuous improvement. Read the full NEJM Catalyst article
In this episode we discuss the management system at the model cell level with Kim Barnas, author of Beyond Heroes, and CEO at Catalysis. If you use the model cell approach to implementing a management system you are able to see where your opportunities to improve are and […]
The Model Cell is a critical first step in an organization’s transformation journey. It serves as a test center where operations can experiment with ideas, embrace failure as a path to learning, and put new concepts into action. This area will become the demonstration site as you spread continuous […]
The improvement team is more than a group of people who carry a toolbox to support operations with the improvement process. This team supports both the senior leadership team and the model cell through out the cultural transformation by teaching and coaching to ensure that everyone in the […]
The Senior Leadership Team sets the tone for the organization transformation. Their commitment and understanding of the journey to come is essential to the success of the transformation. Defining leadership behaviors necessary to lead and sustain a cultural transformation is a critical part of their role. In addition, […]
Board engagement is often overlooked as part of the cultural transformation. There are four content areas a board needs to focus on to provide needed support to management in this culture transformation journey. Ensure grounding through increasing their knowledge of principles, behaviors, and systems and practicing the methods of organizational excellence. Clearly establish the difference […]
