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Mending Management: Improving Customer Value by Transforming Operations

By John S. Toussaint, MD as posted at American Association for Physician Leadership AS PHYSICIANS, WE SPENT MOST OF OUR school years focused on learning the science of diagnosis and treatment. We labored to learn the details of how the human body acts as a system, what can go wrong and how the many parts of human […]

7 Ways Lean Principles Can Help Manage Population Health

  It’s an opportune moment for health leaders to focus on ‘Lean’ at a communitywide level, says John Toussaint, M.D., CEO of the ThedaCare Center for Healthcare Value   March 9, 2016 By John Toussaint, M.D. Lean principles and processes have become important tools for transforming health care delivery, transparency and cost. Yet, while more […]

Lean Leadership Series Announced for San Francisco: Transforming Habits and Behaviors of Healthcare Leaders

Posted on by CATALYSIS

The ThedaCare Center for Healthcare Value is hosting its second Lean Leadership Series at Zuckerberg San Francisco General Hospital on April 5-7. The series is a multi-day, multi-workshop event designed to teach leaders how to practice new behaviors and create new habits. The workshops cover a broad range of topics, including coaching skills, the scientific […]

ThedaCare Center Announces Mark Hallett, MD, as New Board Member

Posted on by CATALYSIS

Appleton, Wis. (Jan. 27, 2016) — The ThedaCare Center for Healthcare Value welcomes its newest board member, Mark Hallett, MD, MBOE. Dr. Hallett is the chief operating officer for two flagship hospitals at ThedaCare, a seven-hospital health system in northeastern Wisconsin. The Center’s newest board member combines 20 years of primary care and specialty practice […]

Diagnostic Errors, Measuring Performance Among Top Healthcare Quality Issues for 2016

Posted on by CATALYSIS

by Sabriya Rice, January 1, 2016 in Modern Healthcare A focus on individual physician performance, reducing diagnostic errors, standardizing performance measures and rethinking patient satisfaction will be among the top agenda items for healthcare quality and safety leaders in 2016. Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, said there will be a […]

A Principles-Based Approach to Changing Healthcare Management

by John Toussaint, MD, via Lean.org Healthcare teams in the U.S. include some of the brightest, most passionate, and most dedicated people of any industry. Yet healthcare is also one of the most unreliable industries. Three Sigma quality is the norm. This year alone over 250,000 Americans will die due to medical error. How can so […]