John Toussaint, MD, published this article in the NEJM online journal Catalyst describing the lean management system. The article explains how the management system supports front line workers, including physicians, to identify and solve problems every day. This management system is in contrast to an opinion piece in the NEJM in January that described the Toyota Production System (TPS) as “Medical Taylorism." We are happy we could explain to NEJM readership the facts about TPS applied to healthcare.
Read full article on NEJM Catalyst