The Impact of Lean on Healthcare Quality
Posted on by CATALYSIS
Joining Mark Graban for this podcast is Steve Shortell. He is Blue Cross of California Distinguished Professorship, HPM and is a Professor of Organizational Behavior at the University of California, Berkeley School of Public Health.
In this episode, they discuss some initial research that was released in a paper that was published in The Joint Commision Journal on Quality and Patient Safety.
Access more information and listen to the full podcast here at the Lean Blog.
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