John Toussaint, MD, founder of Catalysis and co-author of Becoming the Change, explains why leader behaviors are fundamental to building a culture of improvement. Related Items Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare by John Toussaint and Kim Barnas Principles and Behaviors of Organizational Excellence […]
Everyone’s world has changed within the last year and continues to change daily. That not only means our current work has changed, but it also means that the worlds of those we support (whether that means internal staff or patients) have changed, and they are looking for innovative ways to do new and daily tasks. […]
Pam Helander, Catalysis Faculty, discusses lessons learned while implementing a lean management system. Pam has worked in many roles within healthcare, from a bedside nurse to the executive level and has spent a large part of her career developing, implementing, and leading within a lean management system. Related Items […]
Continuous improvement is the second dimension in the Shingo Model. It includes five of the ten principles of organizational excellence: assure quality at the source, improve flow and pull, seek perfection, embrace scientific thinking, and focus on process. Each of these principles are equally important to fostering a continuous improvement culture within an organization. Here […]
https://createvalue.org/blog/dos-and-donts-for-fostering-a-continuous-improvement-culture/
The idea of following five simple steps to solve a problem is very attractive. It’s something that sells in American culture – look at any bestseller list and you will probably find a few books promising that in some specified number of steps you will resolve whatever is plaguing you. When we have a problem, […]
https://createvalue.org/blog/why-people-gravitate-toward-tools/
Paul Kempinski, President and Chief Executive Officer at Children’s Mercy Kansas City; a member of the Catalysis Healthcare Value Network, shares how Children’s Mercy now has a network of over 300 tiered huddles that occur throughout their organization each day and activating their over 8000 employees as improvement specialists. […]
During this anxious time, it’s hard to make time for new learning. But necessity is the mother of invention. Many of you have been forced to get creative in this time of crisis and it’s that creativity I’m so excited to share. We have a great tradition of shared learning at Catalysis because so many […]
https://createvalue.org/articles_and_news/monthly-reflections-john-toussaint/
One foundation of an organizational excellence transformation is making improvements: frequently, rapidly and with the team that performs the work every day. This is where the use of our lean toolkit comes in. In this context, we can ask ourselves: why use these tools? Which ones are most applicable to the problem we are trying […]
https://createvalue.org/blog/lean-tools-why-which-when-and-why-not/
Many news headlines have been highlighting the fact that the US is not vaccinating as many people per day as they had hoped. There is a myriad of reasons, but it often comes down to lack of planning, poor processes, and flow of the vaccines into the hands of […]
The goal of a management system is to develop people to solve problems and improve performance. A successful and sustainable management system must be rooted in the principles of organizational excellence and leaders must model the way with their behaviors. It is important to remember that a management system is made up of multiple components […]
https://createvalue.org/blog/where-to-start-when-implementing-a-management-system/
