Category Archives: Podcast

Podcast, The Lens, COVID-19 Episode #4 – Funding Opportunities for Healthcare Organizations During COVID-19

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            Jane Jerzak, a partner with Wipfli, CPAs and Consultants, shares funding opportunities that are available for healthcare organizations to help with the significant financial burden that the COVID-19 is causing. Jane works with healthcare organizations in both larger communities and rural settings.

Podcast, The Lens, COVID-19 Episode #2 – Learnings from a New York City Hospital – Part 1

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            Lucy Xenophon, Chief Transformation Officer, Brian Radbill, Incident Commander and CMO, and Art Gianelli, President, from Mount Sinai Morningside Hospital in New York City share their learing from the COVID-19 pandemic. Being in New York City puts them at the heart of the crisis. Hear about the current state […]

The Lens, Episode #5 – Why a Organizations Need a Model Cell When Pursuing a Culture of Continuous Improvement

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            The Model Cell is a critical first step in an organization’s transformation journey. It serves as a test center where operations can experiment with ideas, embrace failure as a path to learning, and put new concepts into action. This area will become the demonstration site as you spread continuous […]

The Lens, Episode #3 – The Management System at the Senior Leader Level

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              Executives and senior leaders are responsible for ensuring that resources are available, so they deliver on the organization strategy, daily operations, and continuous improvement. The management system allows leaders to deliver on these expectations while adhering to the aligning principles of organizational excellence, including creating constancy of purpose […]

The Lens, Episode #2 – The Importance of Senior Leadership in the Organizational Excellence Journey

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              The Senior Leadership Team sets the tone for the organization transformation. Their commitment and understanding of the journey to come is essential to the success of the transformation. Defining leadership behaviors necessary to lead and sustain a cultural transformation is a critical part of their role. In addition, […]

The Lens, Episode #1 – The Importance of the Board in the Organizational Excellence Journey

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​       Board engagement is often overlooked as part of the cultural transformation. There are four content areas a board needs to focus on to provide needed support to management in this culture transformation journey. Ensure grounding through increasing their knowledge of principles, behaviors, and systems and practicing the methods of organizational excellence. […]