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Category Archives: Podcast

Podcast, The Lens – 17. How to Operationalize a Principle- Based Approach to Change.

Posted on by CATALYSIS

            Dr. Jeff Thompson, CEO Emeritus with the Gundersen Health System in La Crosse, WI, and Catalysis Board member, discusses the importance of culture and principles in effective and sustainable organizational change. As well as the steps necessary to operationalizing a principle-based approach to culture change and continuous improvement. A […]

Podcast, The Lens – 16. How Cleveland Clinic Engages Caregivers in Continuous Improvement

Posted on by CATALYSIS

            Lisa Yerian, MD, Chief Improvement Officer and Gastrointestinal and Hepatobiliary Pathologist at the Cleveland Clinic, shares about how Cleveland Clinic engaged 52,000 caregivers in a culture of continuous improvement on a quest to deliver safer, more efficient, and more compassionate care. Dr. Yerian also explains how this culture has […]

Podcast, The Lens – 15. The Importance of GOOD Metrics and How to Use Them

Posted on by CATALYSIS

            Orry Fiume former VP of Finance and Admin at Wiremold and author of the Shingo Prize winning book “Real Numbers: Management Accounting in a Lean Organization”. We are discussing ­­­­­­­­­­­­­­­­­­­­­­­­­the importance of good metrics and how to use them. “Not everything that counts can be counted.” – Orry Fiume […]

Podcast, The Lens – 12. It’s Time to Take the Safety of Health Care Staff Seriously

Posted on by CATALYSIS

            A recent article on HBR written by Ken Segel and John Toussaint, MD, stated that before the COVID-19 pandemic struck the US health care industry suffered more than 550,000 work-related injuries or illnesses per year. This number is significantly greater than any other industry. Healthcare leaders can prevent work-related […]

Podcast, The Lens – 10. Healthcare Leaders Can be a Force for Change that Makes Life Better for Patients and Caregivers

Posted on by CATALYSIS

            Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. John Toussaint and […]

Podcast, The Lens – 9. Why Christie Clinic Sees an Empty Waiting Room as a Sign of Success

Posted on by CATALYSIS

            Catalysis Healthcare Value Network member, Christie Clinic in Champaign, IL, used to see full waiting rooms as a sign of success, but the COVID-19 pandemic changed their perspective. They have put many process changes in place to limit exposure to the virus. Now their goal is to have empty […]

Podcast, The Lens – COVID-19 8. Practical Steps for Supporting People in Times of Uncertainty

            The COVID-19 pandemic turned many of our lives upside down and inside out, which highlighted the need for leaders to be able to help their staff by translating behavior and shifting thinking to help keep work environments positive for everyone. Today Kerri Burchill, Organizational Development Leader at Southern Illinois […]