The value of health care — defined as the health outcomes achieved relative to the costs invested — is an increasing concern in the United States. Health care spending is expected to accelerate over the next 5 years, reaching 20% of the U.S. gross domestic product by 2025. Quality of care and health outcomes remain […]
Over half of public hospitals in the United States have adopted the “Lean” management strategy, leading to improvement in financial performance and efficiency, reports a national survey in the November/December issue of the Journal of Healthcare Management, an official publication of the American College of Healthcare Executives (ACHE). The journal is published in the Lippincott portfolio by Wolters Kluwer. Although Lean […]
We recently held a webinar with PCPI that discussed: PCPI’s role in quality management Utilizing clinician level performance measurement for process improvement PCPI’s current policy work in various areas, including interoperability and physician fee schedules Closing the referral loop in ambulatory care PCPI® is a consortium of diverse organizations dedicated to improving healthcare quality, safety, and […]
Given pressures to control costs and improve quality of care, one of the most prevalent transformational performance improvement approaches in health care is Lean management. However, the roles of support functions such as human resource (HR), finance, and information technology (IT) in Lean management and the relationships of these support functions with performance are unknown. […]
Building and sustaining continuous improvement – global lessons from the front line. At a time when healthcare faces growing challenges globally, KPMG International set out to learn how leading healthcare organizations around the world are successfully building and sustaining a culture of continuous improvement. This report includes interviews with Catalysis and twenty healthcare leaders that represent […]
Joining Mark Graban for this podcast is Steve Shortell. He is Blue Cross of California Distinguished Professorship, HPM and is a Professor of Organizational Behavior at the University of California, Berkeley School of Public Health. In this episode, they discuss some initial research that was released in a paper that was published in The Joint Commision Journal on Quality and Patient Safety. […]
Zuckerberg San Francisco General Hospital, a member of the Catalysis Healthcare Value Network, shares a big win in cutting readmissions. It might even seem overly simple, but using an email approach to care coordination between physicians can not only improve outcomes and provider satisfaction, but also have a fairly profound impact on readmissions, according to a […]
Primary care has become increasingly complex, with electronic health record (EHR) systems adding to the complexity. Our patients expect same-day access for face-to-face care during clinic hours and rapid responses to telephone calls, patient portal messages, laboratory result inquiries, and prescription renewal requests both during and after clinic hours. This concurrent face-to-face and non–face-to-face care, […]
by Dr. Jeff Thompson, executive advisor and CEO emeritus at Gundersen Health System Healthcare delivery in the United States has a huge flaw. We are spending trillions in a sector that comprises nearly 20% of the economy, and yet we have not agreed upon what we are trying to accomplish. What is the overarching goal? What sub-goals […]
Last October, Catalysis formed a partnership with the University of California Berkley School of Public Health, forming the new Center for Lean Engagement and Research (CLEAR). Under the direction of Stephen M. Shortell, PhD. and dean emeritus, the goal of CLEAR is to help achieve the triple aim of better healthcare quality and patient experience, improved […]
