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Category Archives: Delivery

“Better Care Plan”: A Public Option Choice

By: George C. Halvorson, Stephen M. Shortell, Laurence Kotlikoff, Elizabeth Mitchell, Richard M. Scheffler, John Toussaint, Peter A. Wadsworth, Gail R. Wilensky The Biden-Harris health care proposal offers a public option plan for the uninsured and for those who prefer it to alternatives for which they are eligible. We strongly support the features and principles […]

When is it safe to go to the doctor again? Ask four questions

Patient Volumes have not returned to normal in most health care organizations in the U.S.  One of the main reasons is people are scared to go to the doctor’s office. We might get infected from workers, other patients, even doctors. To assure it’s safe look for the following four things. Is a drive through visit […]

Lean, Shingo, and the Baldrige Framework: A Comprehensive Method to Achieve a Continuous-Improvement Management System

In this article, John Toussaint, John R. Griffith, and Stephen Shortell provide a detailed analysis of how the Baldrige criteria can be met using the Shingo model. Lean, Shingo, and Baldrige do not have to be used independently. They can work together to achieve a culture of continuous improvement. Read the full NEJM Catalyst article

The Lens, Episode #2 – The Importance of Senior Leadership in the Organizational Excellence Journey

Posted on by CATALYSIS

              The Senior Leadership Team sets the tone for the organization transformation. Their commitment and understanding of the journey to come is essential to the success of the transformation. Defining leadership behaviors necessary to lead and sustain a cultural transformation is a critical part of their role. In addition, […]

The Lens, by Catalysis – Podcast coming soon!

Posted on by CATALYSIS

​       We are excited to announce that our podcast, The Lens, will be available soon! In this podcast listeners will hear from healthcare leaders who are accelerating change within their organizations. Discussions will include topics like continuous improvement, strategy definition and deployment, and leadership behaviors for cultural transformation. You can find The […]

Fewer Baby Deaths at Leratong Hospital: This is How They Did it

Posted on by CATALYSIS

The Leratong Hospital in Krugersdorp in Johannesburg has managed to reduce their neonatal deaths by 42% in 12 months using the  daily lean management system. This achievement comes as Gauteng MEC for Health Dr Bandile Masuku visited various healthcare facilities the past month. He visited the Rahima Moosa Mother and Child Hospital that also has […]