Dr. Toussaint was in Chicago last week for the American College of Healthcare Executives 2014 Congress. There, he accepted ACHE's 2014 Dean Conley Award for his article, "A Management, Leadership and Board Road Map to Transforming Care for Patients," which published in the spring 2013 issue of Frontiers of Health Services Management.
Dr. Toussaint took some time to speak with Molly Gamble, of Beckers Hospital Review, about what he is seeing CEOs grapple with most, why he sometimes feels frustrated with industry conversations about accountable care, and how he's seen one health system reduce its patient wait times by 47,000 days over four years.
Read the interview here.
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