John Shook has written a rebuttal to a recent article in the New England Journal of Medicine, which he says is “superficial and full of misconceptions, trashing lean and Toyota.” This rebuttal is published at The Lean Post, the blog at the Lean Enterprise Institute. Read full post here.
The ThedaCare Center for Healthcare Value is hosting its second Lean Leadership Series at Zuckerberg San Francisco General Hospital on April 5-7. The series is a multi-day, multi-workshop event designed to teach leaders how to practice new behaviors and create new habits. The workshops cover a broad range of topics, including coaching skills, the scientific […]
Appleton, Wis. (Jan. 27, 2016) — The ThedaCare Center for Healthcare Value welcomes its newest board member, Mark Hallett, MD, MBOE. Dr. Hallett is the chief operating officer for two flagship hospitals at ThedaCare, a seven-hospital health system in northeastern Wisconsin. The Center’s newest board member combines 20 years of primary care and specialty practice […]
In a recent article in the Accountable Care News, Dr. Toussaint describes the structure behind the Transformation House. This diagram is a visualization of the interactions essential for a successful transformation. Read article here.
Interview with Dr. John Toussaint, CEO, ThedaCare Center for Healthcare Value At the recent Lean Healthcare Transformation Summit in Brussels, Planet Lean editor Roberto Priolo sat down with John Toussaint to discuss the state of lean thinking in healthcare, its challenges and its opportunities. Read the interview at Planet-Lean.com.
by Sabriya Rice, January 1, 2016 in Modern Healthcare A focus on individual physician performance, reducing diagnostic errors, standardizing performance measures and rethinking patient satisfaction will be among the top agenda items for healthcare quality and safety leaders in 2016. Dr. John Toussaint, CEO of the ThedaCare Center for Healthcare Value, said there will be a […]
by John Toussaint, MD, via Lean.org Healthcare teams in the U.S. include some of the brightest, most passionate, and most dedicated people of any industry. Yet healthcare is also one of the most unreliable industries. Three Sigma quality is the norm. This year alone over 250,000 Americans will die due to medical error. How can so […]
John Toussaint, MD, has published an article in Harvard Business Review describing the model cell. The best approach to radical redesign is to have front line workers do the heavy lifting of redesigning their work. Once the model cell has been created, then leaders design plans to spread the work to the rest of the […]
By: Orest (Orry) Fiume, with Michael Ballé, Dan Jones and Jacques Chaize, as posted at Planet Lean Every advocate of lean with a skeptical boss has been asked “What’s the ROI of lean?” at least once. This landmark article explains that lean can indeed help us to achieve a superior ROI, so long as we […]
In part 2 of this article appearing in the Journal of Healthcare Management, John Toussaint, MD, describes a system where every employee’s job is to find and fix problems using the scientific method. The system consists of varying degrees of standard work for all—from technicians to senior executives—and management practices that are as reliable and […]
