We are pleased to now offer “Andy & Me and the Hospital: Further Adventures on the Lean Journey,” in the Catalysis bookstore. The book, by Pascal Dennis, follows Tom Pappas’s relationship with Andy Saito, a retired Toyota guru. Pappas and Saito are asked to use their skills to help a major New York City hospital avoid disaster.
“This is a great read full of insights into how and why healthcare leaders must change. This book stays focused on the most important activities and behaviors leaders need to learn to create a culture of continuous improvement. Another home run by Pascal Dennis.” ~Dr. John Toussaint, Catalysis CEO