Kim Barnas has become a national leader in implementing lean. Her recent article in the Joint commission's Journal of Quality and Patient Safety describes the work she initiated on the Business Performance System which is the lean management system at ThedaCare. The results of this new leader standard work are phenomenal. It includes leaders improving their quality,delivery,people and cost metrics more than 80% of the time.
The management system is the support process for frontline workers solving problems daily. There are several components described in the above article. This system has been so successful that the Center has begun to train external mangers and executives as well. Kim is the architect behind developing this training as well as one of the teachers. It is taught similarly to how ThedaCare trains it's own managers.
Congratulations to Kim Barnas on her appointment, read the following article for more details - 01-barnas_387-399
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