Outcome metrics regarding the use of the lean methodology are few and far between in healthcare. In this extensive study of many cardiac centers around the country, we now have evidence that practicing lean management leads to better outcomes for patients. Up to now we have relied on individual case studies http://www.createvalue.org/blog/post/?bid=304 which although powerful, leave the question open as to whether this knowledge is transferable across the industry. At the Center, we are training many healthcare managers and executives in the lean management system. We have seen remarkable results in hospitals across North America in terms of patient and staff outcomes.
More research of this type is needed to answer even deeper questions and the Healthcare Value Network members will be at the center of this important research.
Read the abstract here: Management Practices and the Quality of Care in Cardiac Units