The goal of a lean management system is to develop people to solve problems and improve performance. But how can you do that if you don’t really know what your problems are? That is why we developed the status sheet. (commonly called the stat sheet). A stat sheet is one element of a lean management […]
The health care system I worked for began its lean journey as many organizations do; using lean tools and rapid improvement or kaizen events. We experienced huge improvements and were excited about our results. However, after about four years our operational managers started to express frustration that we were not sustaining breakthrough improvement. We realized […]
