Paul O’Neill, Fmr.Treasury Secretary, discusses how applying lean concepts and transparency in healthcare can help reduce medical costs. To watch the video, click here
John Toussaint, M.D., discusses the three things that he looks for when accessing care as a patient. To read the article, click here
See what happened when the department of radiology at Akron Children’s Hospital embarked on a Lean Six Sigma mission as part of a hospital wide initiative to show increased customer satisfaction, reduce employee dissatisfaction and frustration, and decrease costs. To read the article, click here –Radiology Management Article on Lean Six Sigma in Radiology by […]
The thought of health care admins taking notes on an auto assembly line might sound alarm bells to some. Medicine requires a human touch that does not apply to cars, and no two patients are the same. Yet Toyota has mastered many business behaviors that can be translated to service settings. To read the article, […]
Consumer Reports’ new ratings find that some are riskier than others. To read the article, click here
With the financial pressures that healthcare organizations are facing, many hospitals are using traditional cost cutting methods to save money by looking at layoffs and staff reductions. Many more hospitals, however, are finding ways to reduce costs through lean management methods…. To read the article, click here
ThedaCare, which likewise has been employing Toyota’s industrial efficiency principles in its hospitals to great effect for more than 10 years, is now seeing great interest from other organizations, as the health care industry moves to reap the rewards of its seemingly-necessary move to… To read the article, click here
Dr. Toussaint comments on how the Supreme Court’s decision affects healthcare. To watch the interview, click here
Read reactions from healthcare leaders, executives, lawyers and consultants. To read the article, click here
See notes from the panel discussion with CEOs from four health systems across the U.S. and Canada. To read their comments, click here – CEO Panel Q&A Summary.2012
