Over the last decade I have studied 115 healthcare organizations in 11 countries, examining them from the boardroom to the patient bedside. In that time, I have observed one critical element missing from just about every facility: a set of standards that could reliably produce zero-defect care for patients. This lack of standards is largely […]
MemorialCare in Fountain Valley, CA and Boulder Community Hospital in Boulder, CO are the newest members of the Clinical Business Intelligence Network. Read about the network’s groundbreaking work – 20131101 MemorialCare-Boulder Release_FINAL-Web
Consumer Reports identified Sutter Gould Medical Foundation as being ranked #1, of 170 medical groups, for overall care by California customers. For over 50 years Sutter Gould physicians provide both primary and specialty care outpatient services for residents in Modesto, Stockton and six other communities in the Central Valley region. Sutter Gould has been a […]
This multimedia presentation shows how leaders from five California public hospital systems traveled the country to learn how to apply the Lean management model to improve patient care. To view the presentation, click here – http://www.chcf.org/publications/2013/12/getting-lean
Can snow throwers improve health quality? They did at ThedaCare. To download the article that Len Berry and I wrote, click here – Trustee Magazine.Leadership Lessons from Lean.2013
Dr. John Toussaint is interviewed via webcast by The Post Crescent regarding healthcare reform, the Affordable Care Act, and current experiments in the ThedaCare Center for Healthcare Value, Wisconsin Health Information Organization, and Wisconsin Collaborative for Healthcare Quality. To view the webcast, click here
The Kaiser Family Foundation provides a summary of the Affordable Care Act, and changes made to the law by subsequent legislation. This paper focuses on provisions to expand coverage, control health care costs, and improve health care delivery system. To view the article, click here – Kaiser ACA Summary
A time.com article by Rick Wartzman highlights the power of lean healthcare as a way to fundamentally improve the industry, and positions the ThedaCare Center for Healthcare Value as an important conduit to spread that learning. To view the article, please click here
Arnold Milstein, Steve Shortell and John Toussaint discuss the findings of the first year of the Accountable Care Organization (ACO) Model. To download the article, please click here
A pioneer in applying lean methodology in healthcare, ThedaCare is redefining the patient experience though a collaborative care system. Results to date show that the inpatient-care model is succeeding in improving safety, efficiency, and effectiveness. To download the article, please click here
