Dr. Elizabeth Warner, Chief Medical Officer at Cherry Health in Michigan and author, joins us to describe the concept and practice of Appreciative Inquiry in healthcare. Related Items Workshops
Jamie Stilwill and Joell Teal, from the University of Washington – Valley Medical Center, share about their multi-tiered internal recognition program. Related Items Lean Summit
Joe Sluka and Dr. Jeff Absalon, from Level Zero, discuss alignment in healthcare organizations and the roles of the board, executive team, and physicians in cultivating this alignment. Related Items Article “Importance of Alignment in Healthcare – An Overview”
Molly Rank and David Allison, former staff at Peace Health discuss preventing harm through root cause analysis (RCA) and examine the link between RCA and an organization’s Lean Improvement Strategy. Related Items Webinar “Preventing Harm: Bringing the Lean Journey to your RCA Action Planning”
Mark Graban joins us to talk about his book, The Mistakes that Make Us, which focuses on how to learn from mistakes and create a culture of continuous improvement and innovation. Related Items Blog – “Healthcare Excellence Requires Problem-Solving and Psychological Safety”
Dr. John Toussaint, Catalysis’ Executive Board Chair and Steve Shortell, Co-Founder of the Center for Lean Engagement and Research (CLEAR) at the University of California – Berkley, join us to discuss the content of the article they helped write, “The Better Care Plan: A Blueprint for Improving America’s Healthcare System.” This article explores how to […]
Amy Mervak and Mike Radtke, faculty of the workshop, Making Change Stick, focus on the many hidden factors that can be barriers to individual and organizational change efforts, how to make these factors visible, and address them. Related Items Making Change Stick workshop
Ginger Breeck, Executive Director of Patient Safety & Experience at the Community Health Network in Indiana, shares about Community Health’s work to develop a strong and supportive process for Root Cause Analysis, or RCA. Related Items Catalysis Healthcare Value Network
Adam Thompson and Aisha Amira Saidu of EHA Clinics in Nigeria, Africa share how they are using a variety of non-traditional resources to encourage everyone in their organization to see themselves as part of improvement and lean. Related Items Catalysis Academy Custom Education Services
Written by Joseph Sluka, Jeff Absalon, and Rod Marchiando It is not a rosy picture. The landscape for healthcare in the United States and many countries across the globe is in a tremendous state of stress. Inadequate access, soaring costs, and less-than-optimal quality permeate the reality of health delivery in its current state. Health systems […]
