COVID-19 spread has put an overwhelming strain on the resources and personnel of New York City healthcare institutions, as the region surpassed 120,000 confirmed cases this week—now making up approximately 20% of all cases in the US. The need for not only frontline tools and therapies but fallback options has forced caregivers to seek outside […]
Telemedicine has quickly become a reality in many health systems as healthcare providers work to meet the needs of their patients while keeping them same from the coronavirus. Here are some tips that might be helpful. See full article
By Stephen Shortell and others While there is no off-the-shelf playbook for the current coronavirus pandemic, existing management research points to ways that organizations can navigate tumultuous and uncharted times through innovative strategy and creative tactics. This article outlines five actions that should be taken by health care leaders: put people first, manage operations creatively, […]
Many healthcare professionals are experiencing pressure injuries from the use of PPE. Here is some standard work that Children’s Mercy Hospital shared with us on how to prevent those injuries. Download Standard Work
As everyone has become painfully aware, acute shortages of materials like masks, ventilators, intensive care unit (ICU) capacity, and staff are hamstringing the heroic efforts of health care professionals around the world to address the pandemic. Now, more than ever, the right supply-chain strategies and management practices are urgently needed to optimize scarce resources, alleviate […]
In this article, John Toussaint, John R. Griffith, and Stephen Shortell provide a detailed analysis of how the Baldrige criteria can be met using the Shingo model. Lean, Shingo, and Baldrige do not have to be used independently. They can work together to achieve a culture of continuous improvement. Read the full NEJM Catalyst article
Eric Dickson, MD, President and CEO at UMass Memorial Healthcare, values his team of problem-solvers who have banned together as an army in the war against COVID-19. Read his thoughts in his blog post about how UMass is working through this pandemic. See Dr. Dickson’s blog
From our many discussions with Catalysis Healthcare Value members and healthcare organizations around the world we have been gathering information and documenting to help your organization prepare for the COVID-19 surge and the future restart of healthcare operations. We will keep this checklist updated as we obtain more information. See full checklist
A Vice President of Process Improvement and a Lean Specialist are managing the day-to-day process development, questions fielding, and workflow development for: Workflow and criteria for COVID-19 testing for physicians and providers Database and process for notifying physicians and patients of results Infection control processes and workflows, including PPE standards, education, and electronic mechanism for […]
Resilinc and Premier Inc. to Launch Healthcare Exchange to Help Hospitals Access Supplies and Ease Shortages During COVID-19 This is a collaboration with “Stanford Medicine to bring the Exchange from concept to reality, leveraging our experience in helping our customers protect their supply chains from disruptions.” Providers can apply to join The Exchange in under […]