How does the executive team of your organization manage performance to key performance indicator targets? How do they create alignment around major decisions for the organization? Visual management and senior leader standard work are fundamental for the continuous study and adjustment of True North results and strategic plans. Making results and plans visual allows teams […]
https://createvalue.org/customized-services/planning-session-visual-management-and-standard-work/
We have all heard the saying, “a picture is worth a thousand words.” That is the best way to sum up visual management. The purpose is to make it easy to access and understand performance. In Creating a Lean Culture, David Mann compares visual management to the transmission of an automobile. The transmission is vital […]
https://createvalue.org/blog/five-benefits-of-visual-management/
The health care system I worked for began its lean journey as many organizations do; using lean tools and rapid improvement or kaizen events. We experienced huge improvements and were excited about our results. However, after about four years our operational managers started to express frustration that we were not sustaining breakthrough improvement. We realized […]
https://createvalue.org/blog/why-a-lean-management-system/
One of the core elements missing in most healthcare organizations’ lean transformation is the management system required to support continuous improvement. The core elements of that system include: A3 thinking Daily status sheet Daily performance-and-defect review huddle Unit-based leadership teams Standard work for leaders and supervisors Standard work audits Visual progress tracking Andons John Toussaint describes each […]
https://createvalue.org/blog/frontiers-of-health-services-management-publishes-john-toussaint-lean-management-article/
In the spring of 2008, the leadership at ThedaCare recognized they were on the cusp of a necessary cultural shift. Furthermore, the changes that were coming, based on a series of management experiments, required a deep understanding of how problems were being solved and how decisions were being made. Like most health systems that were […]
https://createvalue.org/blog/experimental-management-systems/
By Lisa Yerian M.D. and John Toussaint M.D. There is great concern throughout the U.S. that health systems will not be able to meet the demand of the potential exponential growth of critically ill patients with COVID-19. This is playing out in New York where some hospitals have full ICUs and too few ventilators to […]
https://createvalue.org/articles_and_news/standardized-management-system-improvement-culture-allow-fast-safe-efficient-response-covid-19/
Blog Post #1 of 4 in a Series by Kim Barnas One of the first components needed in a management system is a way to look at your day. We call that our status sheet. It’s a daily check-in. It could be a huddle, it could be a conversation, whatever it is that you are […]
https://createvalue.org/blog/daily-management-making-it-visible/
The overall objective of a lean management system is to develop people to solve problems and improve performance. A lean management system can help an organization learn and understand their business, create alignment within the organization, enable problem-solving in the gemba, and sustain improvements. The lean management system is made up of ten interdependent components […]
https://createvalue.org/blog/manage-culture-continuous-improvement/
This is the first in a series of blog posts where we will discuss our current thinking on each of the principles that work together as a system to guide the thinking and actions behind better healthcare. The focus of this post is to explain what we mean by “guiding principles for excellence in healthcare.” […]
https://createvalue.org/blog/guiding-principles-for-excellent-healthcare/
If you encourage staff to identify defects, you better have a process to solve them. Often the first step is to bring those defects forward to a huddle. In the book Beyond Heroes, we recommend that this conversation occurs at a huddle board (visual management) with your staff. During this huddle, you identify and discuss […]
https://createvalue.org/blog/take-action-problem-solving-process/
