HBR published an article on "industrial metaphor" in healthcare and how physicians respond to this.
This article was published on the HBR blog and is focused on the pitfalls of implementing lean in healthcare. The words are important and the article helps to define how to use the words to achieve an effective lean implementation in healthcare.Sachin Jain M.D. wrote case studies for Michael Porter including the one on ThedaCare and is the co-author of the piece.
Getting Physicians to Buy in to Lean Health Care - Sachin H
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