More

Author Archives: John Toussaint

N.Y. Times features Seattle Children’s Lean transformation

There is an interesting comment from a nursing union representative in Minneapolis who recently went on strike. She claims that lean reduced nursing patient ratios. In the article she offers no data in support  this comment. In fact, our experience has been that staff to patient ratios actually increase in a successful lean implementation because the […]

Delivery healthcare reform summary

The following PowerPoint slides summarize the core components of the healthcare reform bill as it relates to the delivery system.   These slides summarize the multitude of plans being put  in place by the federal government to change the delivery of care.This only a high level overview of what is in store because very little administrative rule […]

Reflections on the Lean Healthcare Transformation Summit 2010

The following are my reflections of the lean healthcare transformation summit in Orlando which wrapped up yesterday. The audience  was keen  to learn lean healthcare. With 500 billion dollars in spending cuts now legislated by the federal government healthcare leaders are realizing that status quo isn’t possible. Presentations by Group Health of Puget Sound, ThedaCare, University of […]

Thedacare’s patient focused Medical Home

Here is an article published in Medical Home News regarding ThedaCare’s work in redesigning outpatient care.ThedaCare calls this The New Delivery Model but it represents a lot of the work that most people in the country are describing as the medical home.View article below.   ThedaCare has not dubbed it’s redesigned ambulatory care process a […]

Group Health of Puget Sound in Health Affairs

Group Health recently published remarkable cost and quality improvements with their work on the medical home. There has been a lot written recently about the “medical home”.This is the term popularized to describe the structure of the relationship between the primary care physician and the patient.The theory being that if the outpatient visit was re […]