Collaborative Care is the inpatient redesign which has been going on at ThedaCare for the last four years. Using lean principles and tools ThedaCare has been able to sustain zero medication reconciliation errors, 98% 5 out of 5 patient satisfaction scores and an over 20% reduction in total cost of care. This inpatient redesign effort has also led to a reduction in readmission rates to 12.9% on medical units which is very low compared to typical readmission rates reported in the 15-20% range. Both the remarkable results and the sustained results over a long period of time is what prompted Health Affairs to highlight ThedaCare's work for the third time in two years.
To read the abstract, click here - http://content.healthaffairs.org/content/30/3/422.extract
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