A new scientific research article from the Journal of Hospital Administration is now available. “Breadth vs. depth: How to start deploying the daily management system for your lean transformation,” written by Dala Taher, Sylvain Landry, and Dr. John Toussaint. Download the article here.
Dr. Toussaint, in this Harvard Business Review article, outlines the important features of the Affordable Care Act and what should be kept. He discusses the root cause of the cost problem in American healthcare and options to deal with it. Finally, there is a call to action to redesign care around the patient, change the […]
A new article in the Harvard Business Review New England Journal of Medicine’s joint innovation website highlights Network members Salem Health and ThedaCare. These two organizations are leading the way in understanding how to develop and use Clinical Business Intelligence to improve care at the bedside. The article, written by John Toussaint, MD and Melissa Mannon, […]
John Toussaint M.D. and Stephen Shortell PHD published an article in Healthcare: The Journal of Delivery Science and Innovation. The article describes the power of public reporting and publicly available data sets to drive improvement. Read Modern Healthcare’s summation of the article here.
Over the last decade I have studied 115 healthcare organizations in 11 countries, examining them from the boardroom to the patient bedside. In that time, I have observed one critical element missing from just about every facility: a set of standards that could reliably produce zero-defect care for patients. This lack of standards is largely […]
Arnold Milstein, Steve Shortell and John Toussaint discuss the findings of the first year of the Accountable Care Organization (ACO) Model. To download the article, please click here
Drs. Donald Berwick and John Toussaint illustrate the need for Medicare claims data to be accessible for increasing efficiency, reduce costs and improve the quality of care. Medicare Data.JAMA.2013.6509
For CEOs of health care organizations, patient-centered care is becoming a business imperative, with payments tied to performance on measures of patient satisfaction and engagement. Eleven executives show that patient-engaged care can be delivered in ways that improve quality and reduce costs. content.healthaffairs.org/gca?allch=&submit=Go&gca=healthaff%3B32%2F2%2F321#abstr-1
An urgent need in American health care is improving quality and efficiency while controlling costs. One promising management approach Lean. The goal of this article is to provide a template for health care leaders to use in considering the implementation of Lean. The Promise of Lean in Healthcare Article
The Center has published another article focused on the important steps necessary to lead a health care continuous improvement cultural transformation. Why are we still underperforming.Frontiers
