Marta Karlov

Marta works with organizations to develop customized roadmaps for achieving operational excellence. She manages long-term customer relationships, while also coaching and teaching lean principles to healthcare leaders. In her previous role as education director, Marta was responsible for overseeing the development and delivery of a broad range of services offered by Catalysis, including onsite and public education, executive coaching and multi-year transformation engagements. Marta has more than 12 years of lean leadership experience both in healthcare organizations and at Catalysis. Prior to joining Catalysis, Marta held various positions at ThedaCare, a cradle to grave healthcare system in Northeast Wisconsin.  As facilitator and coach, she taught lean concepts to operational leaders and worked alongside them to deliver breakthrough improvement in outpatient family clinics, homecare, assisted living, and musculoskeletal services.  As operations manager for rehab services for 120 team members in three hospitals and five outpatient clinics, Marta drove results through process improvement activities enabled by visual management, leader standard work and a lean management system.  Marta also held various roles in marketing at IBM in Chicago, Illinois, and in Bogota, Colombia, for 8 years. Marta also serves as faculty for Catalysis and for the American College of Healthcare Executives.  In this role she facilitates sessions for healthcare leaders around topics such as A3 thinking, coaching for improvement, principle-based transformation design, and strategy deployment. Marta is also adjunct faculty at Ohio State University, coaching students in the Masters of Business in Operational Excellence program through their capstone projects. She has a Master of Public Health Management degree from Emory University in Atlanta, Georgia, a Certificate in Environmental Management from Universidad de los Andes in Bogota, Colombia, and a Bachelor of Industrial Engineering from the University of Illinois, Chicago.